Execuitve-Telesales Jobs Opening in Duroflex Private Limited at Bangalore
FEATURED JOBExecuitve-Telesales
Job Description
A Customer Experience (CX) Executive manages and improves a company's customer interactions, resolving issues, gathering feedback, and implementing strategies to enhance overall satisfaction and loyalty. Key responsibilities include handling inquiries via phone, email, and chat, resolving complaints, maintaining customer records, collaborating with other teams, and analyzing data to identify areas for service improvement. This role requires strong communication, problem-solving, and empathy skills to ensure positive experiences across all customer touchpoints.
Core Responsibilities
Customer Interaction:
Responding to customer inquiries and concerns across various channels (phone, email, live chat) in a professional and empathetic manner.
Issue Resolution:
Promptly resolving customer complaints and issues, ensuring customer satisfaction and addressing root causes.
Customer Feedback:
Gathering, analyzing, and acting on customer feedback to identify opportunities for service and product improvement.
Record Keeping:
Maintaining accurate customer interaction records using CRM systems.
Collaboration:
Working with other departments (e.g., sales, marketing, IT) to address complex issues and align customer experience strategies.
Process Improvement:
Contributing to the development and implementation of policies and procedures to enhance customer service quality and efficiency.
Key Skills and Qualifications
Communication Skills: Excellent verbal and written communication skills.
Problem-Solving: Strong ability to identify and resolve customer issues.
Empathy and Patience: The capacity to understand and address customer needs with patience and professionalism.
Technical Proficiency: Experience with CRM software and other customer support tools.
Product Knowledge: A comprehensive understanding of the company's products and services.
Collaboration: Ability to work effectively with cross-functional teams.
More information about this Execuitve-Telesales Job
Please go through the below FAQs to get all answers related to the given Execuitve-Telesales job
- What are the job requirements to apply for this Execuitve-Telesales job position?
- Ans: A candidate must have a minimum of fresher as an Execuitve-Telesales
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: 12th Pass (HSE)
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Execuitve-Telesales is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Execuitve-Telesales position?
- Ans: There are immediate 2 job openings for Execuitve-Telesales in our Organisation.
Job Particulars
About Company
Bangalore 
1.5 to 3+ Years 
Salary not disclosed 
B.Com, BBA/BBM
Bangalore
0.6 to 2.5 Years
Salary not disclosed
B.Com, BA
Bangalore
Freshers
Salary not disclosed
MBA/PGDM
Hyderabad, Bangalore, Chennai
0 to 3+ Years
Salary not disclosed
12th Pass (HSE)
Hyderabad, Bangalore, Chennai
0.6 to 2 Years
Salary not disclosed
Diploma, 12th Pass (HSE)
Bangalore
0.6 Years
Salary not disclosed
12th Pass (HSE)
Hyderabad, Bangalore, Chennai
Freshers
Salary not disclosed
BBA/BBM, 12th Pass (HSE), Other Graduate
Bangalore
Freshers
Salary not disclosed
Diploma, B.Com, BA, BBA/BBM, 10th Pass (SSC), 12th Pass (HSE)
Bangalore
Freshers
Salary not disclosed
Diploma, B.Com, BA, BBA/BBM, 12th Pass (HSE)
Bangalore
0.6 to 1 Years
Salary not disclosed
12th Pass (HSE)
Hyderabad, Delhi, Bangalore
0 to 2 Years
Salary not disclosed
12th Pass (HSE)
Bangalore
0 to 3+ Years
Salary not disclosed
LLM, B.Arch, Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, B.Pharm, BA, M.Arch, M.Com, M.Pharm, MA, BBA/BBM, BCA, BDS, BE/B.Tech, MBA/PGDM, BEd, BHM, BSc, MCA, MD, MDS, ME/M.Tech, BVSc, CA, CS, ICWA, LLB, MBBS, MEd, MHM, MS, MSc, MSW, PG Diploma, 10th Pass (SSC), 12th Pass (HSE), No Education/Schooling, Upto 9th Std, Vocational Training, B.Design, B.FashionTech, BFA, BAMS, BHMS, MVSc, B.P.Ed, MPEd, B.F.Sc(Fisheries), M.F.Sc(Fisheries), BSW, BACHELOR OF MUSIC, BBS, BFA, Ayurveda PG, BLT, BNYS, BPT, BUMS, DA, DFM (FORENSIC), DM, DOMS (OPTHOLMOLOGY), Master of Public Health, MHA(HEALTH), MPT, ANM, B PEd, B Plan, B Voc, BCJ, BHA, BBT, BLS, BNg, BPA, BPH, BTA, BTH, BTTM, BVA, BVSc and AH, D Ed, D Pharma, M PED, M Pharma, MBE, MBS, Master in Marketing, Master of International Business, MCJ, MFA, MFM, MHM, MIT, MLT, MMS, MPA, MPH, MPHA, MPHW, MPVA, MRM, MRMLV, BFT, MFT, BMS, Other Graduate, Other Post Graduate, Other Course
Bangalore
0 to 3+ Years
Salary not disclosed
Diploma, 10th Pass (SSC), 12th Pass (HSE)
Bangalore
Freshers
Salary not disclosed
LLM, B.Arch, Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, B.Pharm, BA, M.Arch, M.Com, M.Pharm, MA, BBA/BBM, BCA, BDS, BE/B.Tech, MBA/PGDM, BEd, BHM, BSc, MCA, MD, MDS, ME/M.Tech, BVSc, CA, CS, ICWA, LLB, MBBS, MEd, MHM, MS, MSc, MSW, PG Diploma, 10th Pass (SSC), 12th Pass (HSE), No Education/Schooling, Upto 9th Std, Vocational Training, B.Design, B.FashionTech, BFA, BAMS, BHMS, MVSc, B.P.Ed, MPEd, B.F.Sc(Fisheries), M.F.Sc(Fisheries), BSW, BACHELOR OF MUSIC, BBS, BFA, Ayurveda PG, BLT, BNYS, BPT, BUMS, DA, DFM (FORENSIC), DM, DOMS (OPTHOLMOLOGY), Master of Public Health, MHA(HEALTH), MPT, ANM, B PEd, B Plan, B Voc, BCJ, BHA, BBT, BLS, BNg, BPA, BPH, BTA, BTH, BTTM, BVA, BVSc and AH, D Ed, D Pharma, M PED, M Pharma, MBE, MBS, Master in Marketing, Master of International Business, MCJ, MFA, MFM, MHM, MIT, MLT, MMS, MPA, MPH, MPHA, MPHW, MPVA, MRM, MRMLV, BFT, MFT, BMS, Other Graduate, Other Post Graduate, Other Course
Bangalore
0.6 to 3+ Years
Salary not disclosed
BBA/BBM
Bangalore
Freshers
Salary not disclosed
B.Com, BBA/BBM
Bangalore
Freshers
Salary not disclosed
B.Com, BBA/BBM
Bangalore
0 to 2 Years
Salary not disclosed
B.Com, BBA/BBM, MBA/PGDM
Bangalore
2.5 to 3+ Years
Salary not disclosed
BBA/BBM, Other Graduate
Bangalore
Freshers
Salary not disclosed
10th Pass (SSC) 
