Freshersworld does not charge any amount for job placement. Beware of fraudsters who ask you to pay on the pretext of giving a job. Know More

Post A Job

Executive - Contact Center Support Jobs Opening in TRIDAT TECHNOLOGIES PRIVATE LIMITED at Ghatkopar East, Ghatkopar West, Vikhroli, Mumbai, Mumbai Suburbs, Navi Mumbai

hot-job HOT JOB

Executive - Contact Center Support

TRIDAT TECHNOLOGIES PRIVATE LIMITED
experience-icon 0 to 2 Years
salary-icon 12000 - 25000 Monthly
location-icon Mumbai, Mumbai Suburbs, Navi Mumbai
Expired

Posted: 19 Jan 24

Job Description

Hello,

Greetings for the day !!!

Tridat Technologies is hiring “Executive - Contact Center Support' for one of the IT based organization focused into payment industry based @ Mumbai !!!

POSITION NAME: Executive - Contact Center Support

 

DEPARTMENT : Operations

 

LOCATION: Vikhroli - Mumbai

 

HIGHEST EDUCATIONAL QUALIFICATION: Min. HSC

 

AREA OF EXPERTISE/ KEY ROLE & RESPONSIBILITIES:

· Manage inbound and outbound calls in a timely manner.

· Follow communication “scripts” when handling different topics.

· Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives.

· Keep records of all conversations in our call center database in a comprehensible way.

· Frequently attend educational seminars to improve knowledge and performance level.

· Meet personal/team qualitative and quantitative targets.

· Understanding the functioning of the system.

· Collaborating with other verticals.

 

OTHER SKILLS:

· Previous experience in a customer support role.

· Strong phone and verbal communication skills along with active listening

· Customer focus and adaptability to different personality types. s

 

COMPETENCIES:

· Good verbal and written communication skills.

· Data presentation skills

· Independent and Proactive

 

YEAR OF EXPERIENCE: Fresher or Experienced

 

SHIFTS: 24*7 rotational shift

 

WORKING DAYS: 6 days working (any 2 day offs in 15 days)

 

PREFERRED LANGUAGE: English, Hindi & Marathi

 

EMPLOYMENT MODE: Permanent



More information about this Executive - Contact Center Support Job

Please go through the below FAQs to get all answers related to the given Executive - Contact Center Support job

  1. What are the job requirements to apply for this Executive - Contact Center Support job position?
    • Ans: A candidate must have a minimum of 0 to 2 year experience as an Executive - Contact Center Support

  2. What is the qualification for this job?
    • Ans: The candidate can be a Graduate from any of the following: Diploma, 12th Pass (HSE)

  3. What are the salary requirements for this job?
    • Ans: The salary range is between 12000 and 25000 Monthly. The Salary will depend on the interview. This Executive - Contact Center Support is a Full Time in Mumbai, Mumbai Suburbs, Navi Mumbai.

  4. What is the hiring Process of this job?
    • Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.

  5. This Executive - Contact Center Support is a work from home job?
    • Ans: No ,its not a Work from Home Job.

  6. How many job vacancies are opening for the Executive - Contact Center Support position?
    • Ans: There are immediate 10 job openings for Executive - Contact Center Support in our Organisation.

Job Particulars

Who can apply Freshers and Experienced (0 to 2 Years )
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id2189482
Job Category BPO
Locality Address Ghatkopar East , Ghatkopar West , Vikhroli
Country India

About Company

TRIDAT TECHNOLOGIES PRIVATE LIMITED
Jobs By Location
Job & career videos
scroll-icon scroll-icon
scroll-icon youtube-img
scroll-icon youtube-img
scroll-icon youtube-img
scroll-icon youtube-img
scroll-icon youtube-img
scroll-icon youtube-img
scroll-icon youtube-img
scroll-icon youtube-img
scroll-icon youtube-img
ARE YOU A FRESHER? REGISTER NOW
Looking for your first Dream Job?
Update Resume
Upload Resume