Executive - Counter Sales Retail Jobs Opening in Maa Electronics at Kolkata-Others, Kolkata
Executive - Counter Sales Retail
0 Years 
13000 - 20000 Monthly 
Job Description
Job Overview
The Executive - Counter Sales Retail in a mobile retail shop is responsible for engaging directly with customers, showcasing mobile phones, accessories, and related products, and driving sales within the store. This role demands a customer-first approach, excellent communication skills, and in-depth product knowledge. The candidate must be serious, hardworking, and committed, as the position plays a vital role in ensuring customer satisfaction and meeting sales targets.
The role is entirely shop-based, requiring the executive to be present at the retail counter during working hours, handle walk-in customers, explain features of different products, and help them make informed purchasing decisions.
Key Responsibilities
1. Sales and Customer Interaction
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Welcome and attend to walk-in customers in a professional and friendly manner.
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Understand customer needs and recommend suitable mobile phones, accessories, or service plans.
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Conduct product demonstrations by explaining key features, specifications, and benefits.
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Assist customers in comparing models, prices, and offers to influence buying decisions.
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Convert inquiries into successful sales while achieving daily, weekly, and monthly sales targets.
2. Product Knowledge and Display Management
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Maintain updated knowledge of all products, including mobile phones, tablets, gadgets, and accessories.
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Stay informed about the latest launches, promotions, discounts, and warranty policies.
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Ensure the shop display and counters are organized, clean, and visually attractive.
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Regularly update product labels, price tags, and promotional signage.
3. Billing and Cash Handling
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Prepare invoices and ensure accurate billing for each customer.
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Handle cash transactions, digital payments, and credit card transactions responsibly.
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Maintain daily sales records and reconcile with accounts at closing time.
4. Customer Service and After-Sales Support
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Provide customers with details of warranties, return policies, and exchange procedures.
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Assist customers in activating their devices or setting up basic functions when required.
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Address complaints or issues politely and resolve them with efficiency.
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Build strong customer relationships to encourage repeat purchases and referrals.
5. Team and Shop Coordination
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Work closely with shop managers and fellow staff to meet overall sales objectives.
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Share feedback from customers regarding product demand, pricing, and promotions.
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Participate in periodic stock-taking, inventory management, and restocking activities.
Skills and Competencies
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Sales Skills
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Strong persuasion and upselling ability.
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Ability to meet and exceed sales targets.
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Communication Skills
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Polite and confident communication in local language, Hindi, and basic English.
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Good listening skills to understand customer requirements.
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Product Knowledge
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Quick learner with the ability to grasp new mobile technologies, features, and updates.
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Awareness of trending brands, specifications, and comparisons.
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Customer Service Orientation
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Positive attitude, patience, and willingness to help customers.
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Ability to handle challenging customers calmly and professionally.
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Work Ethics
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Serious, hardworking, and reliable with punctuality.
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Strong sense of responsibility and honesty, especially with cash handling.
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Organizational Skills
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Ability to manage multiple customers at a time.
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Maintain records, billing accuracy, and proper product display.
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More information about this Executive - Counter Sales Retail Job
Please go through the below FAQs to get all answers related to the given Executive - Counter Sales Retail job
- What are the job requirements to apply for this Executive - Counter Sales Retail job position?
- Ans: A candidate must have a minimum of fresher as an Executive - Counter Sales Retail
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: Diploma, 12th Pass (HSE), 10th Pass (SSC), Upto 9th Std, No Education/Schooling, Other Course
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Executive - Counter Sales Retail is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Executive - Counter Sales Retail position?
- Ans: There are immediate 1 job openings for Executive - Counter Sales Retail in our Organisation.
Job Particulars
About Company
Kolkata
Freshers
Salary not disclosed 
12th Pass (HSE)
Kolkata
Freshers
Salary not disclosed
Diploma, B.Com, BA, 12th Pass (HSE)
Kolkata
1 to 2 Years
Salary not disclosed
10th Pass (SSC), 12th Pass (HSE)
Kolkata
Freshers
Salary not disclosed
B.Com, BA, BBA/BBM, BCA, BHM, BSc
Kolkata
3+ Years
Salary not disclosed
BE/B.Tech(Civil Engineering), Other Post Graduate(Other Post Graduate)
Kolkata
Freshers
Salary not disclosed
B.Com, B.Design 
