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Executive Customer Care Jobs in Bangalore - The Better India

Executive Customer Care
The Better India
300000 - 320000 Per Year
The Better India
Last Date 02 Dec 2019
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The Better India - Job Details

Date of posting: 03 Oct 19

The Better India () was started to give a voice to millions of change makers and innovators of the country, using the power of storytelling to inspire change. With over 60 million readers and participants, it is Asia’s largest solutions-focused platform. 

We have now launched our eCommerce platform, https://karnival.com/ to help millions of micro & small enterprises leverage technology and get access to large consumer markets. It is a marketplace that connects producers who make sustainable products with consumers seeking better lifestyle alternatives. Sellers on our platform are skilled artisans and farmers from marginalized communities, and innovators across the country. It is a platform where every purchase triggers a change for the better. We are leveraging E-commerce to enhance the quality of lives for both - the consumers with better alternatives; and the sellers with access to a larger market. 

As an Executive Customer Care , at Karnival.com , you will 

1. Respond to customer inquiries regarding online merchandise or service orders. 2. Assist customers with product selection, answers basic questions, and suggests various product 

options that are available. 3. Document customer problems and inputs in ticketing system. 4. Ensure prompt and proper resolution of customer queries by providing additional information or escalating/engaging others in the organization to provide a solution according to defined procedures 5. Build sustainable relationships and trust with customer accounts through open and interactive 

communication 

Our ideal colleague will be 

1. A graduate who is interested to pursue customer support role 2. Possessing strong phone contact handling skills and active listening skills 3. Familiar with CRM systems and practices 4. Having customer orientation and ability to adapt/respond to different types of characters 5. Possessing excellent communication and presentation skills 6. Able to multitask, prioritize, and manage time effectively 

Job Location: Bangalore


Job Summary

Job Type : Full Time
Job Category : Tech Support
Hiring Process : Face to Face Interview
Who can apply : Freshers

About The Better India

The Better India () was started to give a voice to millions of change makers and innovators of the country, using the power of storytelling to inspire change. With over 60 million readers and participants, it is Asia’s largest solutions-focused platform. 

We have now launched our eCommerce platform, https://karnival.com/ to help millions of micro & small enterprises leverage technology and get access to large consumer markets. It is a marketplace that connects producers who make sustainable products with consumers seeking better lifestyle alternatives. Sellers on our platform are skilled artisans and farmers from marginalized communities, and innovators across the country. It is a platform where every purchase triggers a change for the better. We are leveraging E-commerce to enhance the quality of lives for both - the consumers with better alternatives; and the sellers with access to a larger market.
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This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
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The Better India recruiting Executive Customer Care candidates nearby Bangalore.The Better India vacancies for Executive Customer Care is recruited through Written-test, Face to Face Interview etc.
The Better India Company recruits a lot of candidates every year based on the skills BPO, International BPO. The candidates with BA, BBA/BBM, B.Com are selected to full fill the vacancies in Customer Service / Tech Support job field. The candidates nearby Bangalore can apply for Executive Customer Care position in The Better India. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the The Better India recruitment, candidates are mostly chosen for the department of Customer Service / Tech Support . To learn more about the current jobs and other details, it is better to go through official site of The Better India and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of The Better India and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in The Better India and near your city and get a secured career.