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Executive - Customer Experience Jobs Opening in Petpooja at Ambavadi, Paldi, Prahlad Nagar, Ahmedabad

Executive - Customer Experience

Petpooja
experience-icon 0 Years
salary-icon 15000 - 18000 Monthly
qualification-icon B.Com, BA, BBA/BBM, BCA, Other Graduate
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Posted: 21 May 24

Job Description

Roles and Responsibilities:
● Coordinate over the call with clients to understand the feedback of demos conducted by our Sales Team.
● Client relationship, sales team coordination, escalating requirements and issues of the client, and raising RM issues to management. 
● Convert leads to prospects, by pitching customers about Petpooja, and requesting a demo before/after their current billing software or machine’s subscription expires. 
● Converting leads to prospects which would not be limited to existing products but to the new products 
● Prioritize and escalate support for existing clients' issues. 
● Maintain Client Communication for updating Sales POCs for our existing clients. 
● Follow the given SOP in order to make sure the entire process runs smoothly. 

Qualification and Skills: 
● Roles in this field require a bachelor's degree. Strong communication, interpersonal, and negotiation skills are crucial. 
● Problem-solving, adaptability, and time management are essential for addressing concerns and meeting deadlines. 
● A customer-focused approach, proficiency in technology, and the ability to collaborate with internal teams contribute to long-term relationships. 
● Sales and marketing knowledge, along with a positive attitude and commitment to continuous learning, further enhance success in these positions. 

More information about this Executive - Customer Experience Job

Please go through the below FAQs to get all answers related to the given Executive - Customer Experience job

  1. What are the job requirements to apply for this Executive - Customer Experience job position?
    • Ans: A candidate must have a minimum of fresher as an Executive - Customer Experience

  2. What is the qualification for this job?
    • Ans: The candidate can be a Graduate from any of the following: B.Com, BA, BBA/BBM, BCA, Other Graduate

  3. What are the salary requirements for this job?
    • Ans: The salary range is between 15000 and 18000 Monthly. The Salary will depend on the interview. This Executive - Customer Experience is a Full Time in Ahmedabad.

  4. What is the hiring Process of this job?
    • Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.

  5. This Executive - Customer Experience is a work from home job?
    • Ans: No ,its not a Work from Home Job.

  6. How many job vacancies are opening for the Executive - Customer Experience position?
    • Ans: There are immediate 1 job openings for Executive - Customer Experience in our Organisation.

Job Particulars

Education B.Com, BA, BBA/BBM, BCA, Other Graduate
Who can apply Freshers
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id2439531
Job Category Tech Support
Locality Address Ambavadi , Paldi , Prahlad Nagar , Satellite , Ahmedabad-Others
Country India

About Company

Petpooja
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