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Executive Customer Service Job in Credence Resource Management at Bibvewadi, Bund Garden Road, Camp Area, Pune
Executive Customer Service
0 to 3+ Years 
25000 - 50000 Monthly 
B.Arch, B.Com, B.Pharm, BA, BBA/BBM, BCA, BDS, BE/B.Tech, BEd, BHM, BSc, BVSc, CA, CS, ICWA, LLB, MBBS, B.Design, B.FashionTech, BFA, BAMS, BHMS, B.P.Ed, B.F.Sc(Fisheries), BSW, BACHELOR OF MUSIC, BBS, BFA, BLT, BNYS, BPT, BUMS, DA, DFM (FORENSIC), DM, DOMS (OPTHOLMOLOGY), ANM, B PEd, B Plan, B Voc, BCJ, BHA, BBT, BLS, BNg, BPA, BPH, BTA, BTH, BTTM, BVA, BVSc and AH, D Ed, D Pharma, BFT, BMS, Other Graduate 
Job Description
BUILD YOUR CAREER IN Credence Global Solutions
Executive – Customer Service | US Healthcare Patient Support - US HEALTHCARE!
Freshers & Experienced Professionals Welcome!
12th Pass | Undergraduates | Graduates Can Apply
No Healthcare Experience? No Problem. Bring Your Experience from Any Industry — We’ll Train You for US Healthcare!
Whether you are looking for your first job or your next career opportunity, step into the growing world of US Healthcare and build professional skills that can take your career forward.
Freshers – Starting Salary Package: ₹4.71 LPA
Experienced Applicants – Salary Package: Up to ₹7.16 LPA
Compensation for experienced candidates will be based on relevant experience and role eligibility.
WHAT WILL YOU DO?
You will be part of a US Healthcare Customer Service team, assisting patients with healthcare-related queries and service requests.
You may help patients who need to:
- Understand what to do when their pharmacy is closed
- Get assistance with a medication refill request
- Connect with a nurse
- Connect with an online pharmacist
- Seek assistance with medication or medical-supply delivery
- Understand the next step for their healthcare service
Your role is to listen, understand, follow the defined process, and connect the patient with the appropriate healthcare professional or service team.
You don't need to be a healthcare expert — we'll train you!
WHO CAN APPLY?
Freshers and experienced professionals are welcome.
- 12th Pass / Undergraduates - Freshers with no prior work experience
- No Education bar for experienced Customer Service / International Voice professionals
- Candidates looking to build a career in US Healthcare
For freshers, your willingness to learn, communication skills and attitude matter more than your degree.
WHAT WE OFFER
- ₹4.71 LPA starting package for Freshers
- Up to ₹7.16 LPA for Experienced Applicants
- 7 Weeks Structured and Paid New Hire Training
- Free Medical & Life Insurance
- Free Home Pick-up & Drop Transportation (AC Cabs)
- Cross-functional growth opportunities within 6 months for experienced candidates, subject to performance and eligibility
- Exposure to the US Healthcare Industry
- 9-hour shift – 8 hours login + 1 hour break
- 8 weekly offs per month – 2 consecutive days a week
- Rotational shifts after completion of training, with limited changes based on business requirements
START FRESH. GROW FURTHER.
If you're a fresher, this could be the beginning of your professional journey.
If you're experienced, this could be an opportunity to move into the growing US Healthcare industry and take your career forward.
APPLY NOW & BUILD YOUR CAREER IN US HEALTHCARE!
More information about this Executive Customer Service Job
Please go through the below FAQs to get all answers related to the given Executive Customer Service job
- What are the job requirements to apply for this Executive Customer Service job position?
- Ans: A candidate must have a minimum of 0 to 3+ year experience as an Executive Customer Service
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: B.Arch, B.Com, B.Pharm, BA, BBA/BBM, BCA, BDS, BE/B.Tech, BEd, BHM, BSc, BVSc, CA, CS, ICWA, LLB, MBBS, B.Design, B.FashionTech, BFA, BAMS, BHMS, B.P.Ed, B.F.Sc(Fisheries), BSW, BACHELOR OF MUSIC, BBS, BFA, BLT, BNYS, BPT, BUMS, DA, DFM (FORENSIC), DM, DOMS (OPTHOLMOLOGY), ANM, B PEd, B Plan, B Voc, BCJ, BHA, BBT, BLS, BNg, BPA, BPH, BTA, BTH, BTTM, BVA, BVSc and AH, D Ed, D Pharma, BFT, BMS, Other Graduate
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Executive Customer Service is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Executive Customer Service position?
- Ans: There are immediate 1 job openings for Executive Customer Service in our Organisation.
Job Particulars
About Company
Job Title – Executive - Customer Service
Department– Operations
Company Profile
Credence Global Solutions is a diversified technology-driven financial transformation company with deep expertise and a focus on Receivables Management, Health care RCM, Technology Platforms and Contact Center verticals. Credence services leading telecommunication, health care and media companies in the United States.
We are 5000+ employees strong who provide exceptional performance that is customer friendly & compliant; and deliver world-class results to ensure brand integrity.
Health care providers serviced by Credence include medical transport providers, emergency physicians, health infusion service providers, and diagnostic laboratories.
In the telecommunication vertical, Credence serves four of the top five providers in the United States.
Our Group Companies:
❖ Credence Resource Management, LLC - Focuses on providing Receivables Management and voice-based BPO services, is the flagship company of the Credence Group.
❖ Innoval Global Solutions, LLC & Medstat Inc - Provide RCM services to health care providers.
❖ iValuate Global Technologies - Provides Technology platforms that enhance productivity and compliance for creditors and health care providers.
Our mantra is Excellence Beyond Belief.
Challenges, growth opportunities, and a passion for the Job enables us to repeatedly deliver excellence to our clients. Our team is encouraged to continually explore their talents and pursue their interests giving them the authority to gain the knowledge and skills to truly be the master of their domain. We strive to bring on the best and brightest, as well as to invest in their training and education, making them a seamless extension of our team.
Headquartered in Dallas, Texas, we have delivery offices in San Jose, California; Natchez, Mississippi; Mesa, Arizona and Pune & Mumbai, India.
Bangalore, Pune, Jaipur
0.6 to 2.5 Years
Salary not disclosed
LLM, B.Arch, Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, B.Pharm, BA, M.Arch, M.Com, M.Pharm, MA, BBA/BBM, BCA, BDS, BE/B.Tech, MBA/PGDM, BEd, BHM, BSc, MCA, MD, MDS, ME/M.Tech, BVSc, CA, CS, ICWA, LLB, MBBS, MEd, MHM, MS, MSc, MSW, PG Diploma, 10th Pass (SSC), 12th Pass (HSE), No Education/Schooling, Upto 9th Std, Vocational Training, B.Design, B.FashionTech, BFA, BAMS, BHMS, MVSc, B.P.Ed, MPEd, B.F.Sc(Fisheries), M.F.Sc(Fisheries), BSW, BACHELOR OF MUSIC, BBS, BFA, Ayurveda PG, BLT, BNYS, BPT, BUMS, DA, DFM (FORENSIC), DM, DOMS (OPTHOLMOLOGY), Master of Public Health, MHA(HEALTH), MPT, ANM, B PEd, B Plan, B Voc, BCJ, BHA, BBT, BLS, BNg, BPA, BPH, BTA, BTH, BTTM, BVA, BVSc and AH, D Ed, D Pharma, M PED, M Pharma, MBE, MBS, Master in Marketing, Master of International Business, MCJ, MFA, MFM, MHM, MIT, MLT, MMS, MPA, MPH, MPHA, MPHW, MPVA, MRM, MRMLV, BFT, MFT, BMS, Other Graduate, Other Post Graduate, Other Course Verify Email ID
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