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Executive - Customer Support Jobs in Chennai - Animaker Inc.

CW
Executive - Customer Support
Animaker Inc.
0 to 3 Years
Animaker Inc.
Last Date 17 Aug 2020
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Animaker Inc. - Job Details

Date of posting: 17 Jun 20
About The Company
  • As a fast-paced startup with revolutionary, innovative products in visual content creation space, we aim to create a difference and delight our customers.
  • We have over 4.9 million users from 250+ countries; 78 + of them are Fortune 500 companies like Wal-mart, Ford, GM, GE, AT&T, Microsoft, Google, Unilever, etc.
  • We are the recipients of various accolades such as - Smart Startup- for the year 2017 by Economic Times, - One of the top startups in Europe- by TheNextWeb, - Best Startup- by CII (under the category, Information technology startups),one of the top 50 startups in 2018 by Smart CEO.
Job Description
  • Animaker is looking for a quick-witted Customer Support Specialists who can provide product information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.
As a Customer's go-to person, your typical day might include the following :
  • Take ownership of user issues reported and resolve it.
  • Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
  • Prepare product reports by collecting and analyzing customer information
  • Suggest solutions when a product malfunctions
  • Utilize computer technology to handle high call volumes/emails.
This job might be for you if you have :
  • Proven Customer Support experience
  • Good in problem analysis and solving, troubleshooting, requirement Analysis
  • Solid verbal, written, presentation and interpersonal communication Skills
  • Strong phone contact and email query handling skills and must be an active listener
  • Customer orientation and ability to respond to different personalities.
  • Basic knowledge in C, C++, HTML and CSS
  • Expertise in DBMS
  • A quick learner with a deep understanding of the Product is a must.
  • Willing to work in rotational shift.
Education: B.E/B.Tech or MCA

You Can Expect The Following From Us
  • Competitive salary.
  • A highly talented and versatile team of Engineers, Researchers, and Designers.
  • Flexible working hours.
  • In-house Cricket Pitch & Bowling Simulation. (First Time in India).
  • Fitness membership, plus free Yoga and Meditation.
  • Sponsored team events.
  • Fun and quirky celebrations.
  • Foosball.
  • Mini Theater

Job Summary

Job Type : Full Time
Job Category : Tech Support
Hiring Process : Face to Face Interview
Who can apply : Freshers and Experienced (0 to 3 Years )

About Animaker Inc.

Animaker Inc.
Apply Now
This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
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Animaker Inc. recruiting Executive - Customer Support Experienced(0 to 3 Years) candidates candidates nearby Chennai.Animaker Inc. vacancies for Executive - Customer Support is recruited through Written-test, Face to Face Interview etc.
Animaker Inc. Company recruits a lot of Experienced(0 to 3 Years) candidates candidates every year based on the skills . The candidates with MCA, BE/B.Tech are selected to full fill the vacancies in Customer Service / Tech Support job field. The candidates nearby Chennai can apply for Executive - Customer Support position in Animaker Inc.. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the Animaker Inc. recruitment, candidates are mostly chosen for the department of Customer Service / Tech Support . To learn more about the current jobs and other details, it is better to go through official site of Animaker Inc. and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of Animaker Inc. and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in Animaker Inc. and near your city and get a secured career.