Executive - Inside Sales Jobs Opening in Align Info Solutions Pvt Ltd at Noida

Job Description

To co-ordinate with customers in the matter of their support tickets, scheduling calls for resolving support tickets and oversee closure of tickets timely and with the utmost satisfaction of customers. To be in touch with customers till the final resolution of tickets by providing them timely updates on status of their pending tickets. To have a proactive interaction/rapport with various team members of the department to get the end results.

Responsibilities:

·         Manages Partners/Clients calls, schedule demos/calls with clients & partners. Follow-up with partners & customers for various opportunities.

·         Maintains & update the CRM tracker for opportunities & leads, Partners enquiries, Customer support tickets etc.

·         Generating prospect for business development by ensuring utmost customer satisfaction

·         Maintaining daily necessary reports and escalating matters/status that is abnormal/urgent and require senior attention.

·         To obtain maximum customer ratings and target to maintain the same to the best level and improve it progressively.

Required:

·         Excellent verbal communication

·         Common skill to understand the situation and prioritize the matter accordingly

·         Ability to engage with multiple calls/tasks at a given point of time

·         Positive attitude to attain final closure by providing solution.

·         Proficient in Microsoft Suite Office

·         Practical experience with hands on skills in working in similar job role is preferred.

·         Knowledge in ERP or Accounting Software. (Desirable)

Education:

UG: Any Graduate in Any Specialization (preferably technical/ Finance)

1. What are the job requirements to apply for this Executive - Inside sales job position?
   
   • Ans: A candidate must have a minimum of fresher as an Executive - Inside sales


2. What is the qualification for this job?
   
   • Ans: The candidate can be a Graduate from any of the following: B.Com, BA, BBA/BBM, BCA, BE/B.Tech
   
   
3. What are the salary requirements for this job?
   
   • Ans: The salary range is between 20000 and 30000 Monthly. The Salary will depend on the interview. This Executive - Inside sales is a Full Time in Noida.
   
   
4. What is the hiring Process of this job?
   
   • Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
   
   
5. This Executive - Inside sales is a work from home job?
   • Ans: No ,its not a Work from Home Job.
   
   
6. How many job vacancies are opening for the Executive - Inside sales position?
   
   • Ans: There are immediate 1 job openings for Executive - Inside sales in our Organisation.