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Minimum Qualifications:
The Call centre agent must satisfy the following minimum qualifications:
1. Any Degree
2. Computer literacy in MS Office( Word, Excel)
3. Strong presentation skills
4. Customer service and Sales experience( added advantage)
5. Good Communication Skills.
Skills, Attributes and essential functions:
The call Centre agent must possess the following skills, attributes and essential functions:
Energetic, strong work ethic and Excellent organisation skills.
Strong customer service focus.
Self-motivated and goal oriented,
Excellent written/oral communication skills with a genuine concern for the customer
Job Summary
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