Executive Officer Jobs Opening in Ace fins tech solutions at Nungambakkam, Chennai

Executive Officer
Job Description
Key Responsibilities:
1. Policy Renewal Management:
-
Manage the end-to-end process for renewing insurance policies for existing clients.
-
Contact clients prior to the expiration of their insurance policies to remind them of the upcoming renewal.
-
Review the existing policies and make necessary updates based on customer needs or changes in insurance terms and conditions.
-
Send out renewal notices and documents to customers in a timely manner.
-
Follow up with clients who have not responded to renewal reminders or have queries regarding their renewal.
2. Customer Communication:
-
Maintain regular communication with customers through phone calls, emails, or messages to discuss renewal options and the benefits of continuing coverage.
-
Address customer inquiries regarding their policy details, premium amounts, and any changes to their coverage upon renewal.
-
Offer appropriate recommendations for policy upgrades or additional coverage as necessary.
-
Provide exceptional customer service to resolve any issues or concerns that may arise during the renewal process.
3. Documentation and Record-Keeping:
-
Ensure accurate and complete documentation of all customer interactions, renewal agreements, and policy changes.
-
Update the customer database and insurance management system with renewed policies and relevant details.
-
Process any necessary paperwork related to renewals, such as collecting signatures or obtaining additional documentation from clients.
-
Maintain a well-organized filing system for renewal records and client communications.
4. Policy Customization and Upselling:
-
Review clients' existing policies and suggest appropriate updates, additions, or changes to their coverage to meet their evolving needs.
-
Assist clients in understanding their insurance options and guide them in choosing the best policy for their requirements.
-
Promote add-on products, additional coverage options, or new services to clients during the renewal process to enhance their insurance experience.
-
Provide advice on premium payments, discounts, and available offers.
5. Compliance and Regulations:
-
Ensure that all renewal processes comply with relevant insurance regulations and company policies.
-
Stay updated on changes in insurance laws, policies, and terms to ensure that all renewals adhere to current legal standards.
-
Ensure transparency and honesty in communicating terms and conditions, avoiding any misunderstandings during the renewal process.
6. Renewal Tracking and Reporting:
-
Monitor the progress of policy renewals and track clients who have completed the renewal process.
-
Prepare regular reports on renewal statistics, including the number of successful renewals, lapsed policies, and client feedback.
-
Identify trends in renewals, potential issues, or opportunities to improve customer retention.
7. Collaboration with Other Departments:
-
Work closely with other teams, including underwriting, claims, and sales, to ensure smooth policy renewals and address any customer issues or concerns.
-
Coordinate with the finance department for the processing of payments related to policy renewals.
-
Assist the sales team in cross-selling or upselling relevant products based on customer profiles and preferences.
More information about this Executive Officer Job
Please go through the below FAQs to get all answers related to the given Executive Officer job
- What are the job requirements to apply for this Executive Officer job position?
- Ans: A candidate must have a minimum of fresher as an Executive Officer
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: LLM, B.Arch, Diploma, Certificate Course (ITI), M Phil / Ph.D, B.Com, B.Pharm, BA, M.Arch, M.Com, M.Pharm, MA, BBA/BBM, BCA, BDS, BE/B.Tech, MBA/PGDM, BEd, BHM, BSc, MCA, MD, MDS, ME/M.Tech, BVSc, CA, CS, ICWA, LLB, MBBS, MEd, MHM, MS, MSc, MSW, PG Diploma, B.Design, B.FashionTech, BFA, Vocational Training, 12th Pass (HSE), 10th Pass (SSC), Upto 9th Std, No Education/Schooling, BAMS, BHMS, MVSc, B.P.Ed, MPEd, B.F.Sc(Fisheries), M.F.Sc(Fisheries), BSW, BACHELOR OF MUSIC, BBS, BFA, Ayurveda PG, BLT, BNYS, BPT, BUMS, DA, DFM (FORENSIC), DM, DOMS (OPTHOLMOLOGY), Master of Public Health, MHA(HEALTH), MPT, ANM, B PEd, B Plan, B Voc, BCJ, BHA, BBT, BLS, BNg, BPA, BPH, BTA, BTH, BTTM, BVA, BVSc and AH, D Ed, D Pharma, M PED, M Pharma, MBE, MBS, Master in Marketing, Master of International Business, MCJ, MFA, MFM, MHM, MIT, MLT, MMS, MPA, MPH, MPHA, MPHW, MPVA, MRM, MRMLV, BFT, MFT, BMS, Other Graduate, Other Post Graduate, Other Course
- What are the salary requirements for this job?
- Ans: The salary range is between 13000 and 15000 Monthly. The Salary will depend on the interview. This Executive Officer is a Full Time in Chennai.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Executive Officer is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Executive Officer position?
- Ans: There are immediate 1 job openings for Executive Officer in our Organisation.