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EXECUTIVE – PARTNER DELIGHT Jobs in Bangalore - Radical Minds

EXECUTIVE PARTNER DELIGHT
Radical Minds
Bangalore
Any Graduate, Any Post Graduate
0 to 3 Years
EXECUTIVE – PARTNER DELIGHT Jobs in Bangalore - Radical Minds
Last Date 12 Nov 2019
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Radical Minds - Job Details

Date of posting: 13 Sep 19
EXECUTIVE – PARTNER DELIGHT

Job Category: Partner Delight Executive

Job Type: Full Time

Job Location: Bangalore

PRINCIPAL RESPONSIBILITIES:
  • Provides prompt, efficient and high-quality service to Swiggy restaurants (partners) through email & phone.
  • Demonstrates ownership of every Partner interaction to achieve successful first-time resolution on all contacts 
  • Works with multiple technology applications and features to resolve Partner contacts.
  • Demonstrates the ability to work independently while using departmental resources, policies, and procedures
  •  Maintains high-performance metrics such as quality, productivity, first contact resolution, and attendance 
  • Follows up with the clients for any special requirements.
  • Maintenance of customer complaints.
  • Customer feedback & surveys.
  • Highlight customer issues to the concerned authorities.

CRITICAL SKILLS REQUIRED:
  • Demonstrated effective, clear and professional written and oral communication and attention to detail.
  • Ability to embrace constant change with flexibility.
  • Schedule flexibility to work at weekends.
  • Intermediate MS Office applications specifically Excel (preferably).
  • Bilingual English/Hindi with 90% proficiency in both languages, third language proficiency is a must.
  • Relevant field experience will be preferred.
  • Excellent spoken and written communication skills
  • Knowledge of Customer’s Culture
  • A versant score of 4+
  • Willingness to work in 24×7 (22 hours currently) environment and rotational shifts.
  • Excellent teamwork and ability to work in a distributed delivery environment.
  • Should be proactive and with customer service approach.

CANDIDATE SPECIFICATION: 
  • Any Graduate / Post Graduate.
  • Fresher and Experience Candidate may Apply.
  • Should be comfortable with Inbound.
  • Must be flexible working in shifts.
  • Agents should possess grammatically correct communication skills in written and Verbal English.
  • Should be proactive and with customer service approach.

Job Summary

Job Type : Full Time
Job Role : HR / Admin
Job Category : 1 to 3 Yr Exp,Recruitment
Hiring Process : Face to Face Interview
Who can apply : Freshers and Experienced (0 to 3 Years )

About Radical Minds

Radical Minds assist in logistics management in a way which helps companies to become bigger, better and more profitable. Our services are cost saving, flexible, & improves performance. 

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This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
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Radical Minds recruiting EXECUTIVE PARTNER DELIGHT Experienced(0 to 3 Years) candidates candidates nearby Bangalore.Radical Minds vacancies for EXECUTIVE PARTNER DELIGHT is recruited through Written-test, Face to Face Interview etc.
Radical Minds Company recruits a lot of Experienced(0 to 3 Years) candidates candidates every year based on the skills . The candidates with Any Graduate, Any Post Graduate are selected to full fill the vacancies in HR / Admin job field. The candidates nearby Bangalore can apply for EXECUTIVE PARTNER DELIGHT position in Radical Minds. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the Radical Minds recruitment, candidates are mostly chosen for the department of HR / Admin . To learn more about the current jobs and other details, it is better to go through official site of Radical Minds and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of Radical Minds and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in Radical Minds and near your city and get a secured career.
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