Executive/Sr. Executive Jobs in Gurgaon - Negocios IT Solutions
Job Description
Responsibilities:
- Handling customer complaints received via tickets
- Calling customers to ascertain the nature of complaint & give a resolution.
- Coordination with internal departments for resolution over emails & calls.
- Achieve the performance metrics like REX, AHT, Quality scores, Productivity login hours, Attendance etc.
Desired Qualification & Experience:
- Graduation
- 12+ months in customer experience (preferably from eCommerce process/ international process in a BPO)
- Teaching background
Job Particulars
Who can apply Experienced (0.6 to 3 Years)
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id263761
Job Category Tech Support
Locality Address
State Haryana
Country India
About Company
'Negocios IT Solutions' a company that specializes in NonIT and IT recruitment and catering the recruitment to the top notch clients in India. The technology has driven services of NEGOCIOS has led much clientele to utilize mission-critical services
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