Expert digital marketing Counsellor Job in Speakwell Skills Academy at Mumbai

Responsibilities and Duties
Handling Enquiries (Over Telephone and Center Walk-Ins)
Extending a Warm Welcome to the Student (And/ Or Parents).
Providing Them with the General Enquiry Form.
Providing All The Information Sought Precisely To The Students.
Counseling Students (And/ Or Parents) About Courses And Programs Offered By The Institute.
Ensure Efficient Enquiry Management Through Counselling And Correct Product Offering To Inbound And Outbound Calls.
Manage Database Of Enquiries And Prepare Relevant Reports Enabling Maximum Output.
Seize Every Opportunity To Support Upselling Of Products For The Existing Students, When There Are Related Enquiries.
Ensuring Students Leaves With A Positive Word Of Mouth Which Brings More Potential Students.
Coordinating With Reporting Managers And Keep Them Posted Regarding, Walk-ins, Registrations, Fee Payments, Etc.
Maintaining Reports Of All The Work Done On Regular Basis