Export Sales Executive Job in India Pack at Chinchwad, Pune

You will be the person who makes sure an order goes right after the customer says yes: chasing our factories for production and dispatch, and looking after our overseas customers until the goods are delivered and any issue is closed.

India Pack is a Pune-based B2B packaging sourcing company, now about 10 years old. We supply FIBCs (jumbo bags), PP woven bags, BOPP bags, flexible pouches and container liners from 10+ audited Indian manufacturers to buyers in the UK, Germany, Scandinavia, the USA and the Middle East.

What you will do

After-sales support (customers)

• Be the day-to-day contact for international customers once an order is confirmed: order status, dispatch dates, shipping documents.
• Send shipment updates before the customer has to ask, and confirm delivery at their end.
• Share and file order documents: invoice, packing list, bill of lading, test reports and certificates.
• Register every complaint or quality claim the day it arrives. Collect photos, quantities, batch details and usage conditions from the customer.
• Work with the supplier and our technical team to find the cause, agree the corrective action, and keep the customer updated until the claim is closed.
• Follow up after delivery for feedback and pass repeat-order signals to the sales team.

Supplier coordination (factories)

• Follow up with our manufacturing partners by phone and email on production schedules, samples, print proofs and dispatch readiness.
• Track each order from purchase order to shipment and keep the order tracker and Odoo up to date.
• Flag delays or spec deviations early, with a revised date and a proposed fix, not just the problem.
• Coordinate pre-shipment inspections and check test reports against the customer's specification.
• Collect supplier documents on time so that shipping paperwork is never the reason for a delay.

Reporting

• Maintain the open-orders and open-claims lists and present a short status every week.

Must have

• A graduate in any stream (B.Com, BBA, B.Sc, BE or a diploma are all fine).
• Clear, polite written English. Most of your day is email with overseas customers.
• Comfortable speaking Hindi on the phone with factory teams.
• Working knowledge of Excel or Google Sheets: filters, sorting, simple formulas.
• A habit of following up without being reminded, and of writing things down.
• Calm with an unhappy customer: you listen, collect the facts, and respond the same day.

Good to have

• Exposure to export documentation, Incoterms or freight forwarding.
• A background in packaging, plastics, textiles or any manufacturing environment.
• Experience with an ERP or CRM or a shared helpdesk inbox.
• Gujarati or Marathi for supplier conversations.

• Daily, direct work with customers in Europe, the USA and the Middle East from your first month.
• Hands-on training in FIBC and woven packaging products, quality standards and the export process from order to delivery.
• A small team where you work directly with the founders and your work is visible.
• A growth path to Account Manager, owning a set of customers and suppliers end to end.

1. What are the job requirements to apply for this Export Sales Executive job position?
   
   • Ans: A candidate must have a minimum of 0 to 3+ year experience as an Export Sales Executive


2. What is the qualification for this job?
   
   • Ans: The candidate can be a Graduate from any of the following: LLM, B.Arch, Diploma, Certificate Course (ITI), M Phil / Ph.D, B.Com, B.Pharm, BA, M.Arch, M.Com, M.Pharm, MA, BBA/BBM, BCA, BDS, BE/B.Tech, MBA/PGDM, BEd, BHM, BSc, MCA, MD, MDS, ME/M.Tech, BVSc, CA, CS, ICWA, LLB, MBBS, MEd, MHM, MS, MSc, MSW, PG Diploma, B.Design, B.FashionTech, BFA, Vocational Training, 12th Pass (HSE), 10th Pass (SSC), Upto 9th Std, No Education/Schooling, BAMS, BHMS, MVSc, B.P.Ed, MPEd, B.F.Sc(Fisheries), M.F.Sc(Fisheries), BSW, BACHELOR OF MUSIC, BBS, BFA, Ayurveda PG, BLT, BNYS, BPT, BUMS, DA, DFM (FORENSIC), DM, DOMS (OPTHOLMOLOGY), Master of Public Health, MHA(HEALTH), MPT, ANM, B PEd, B Plan, B Voc, BCJ, BHA, BBT, BLS, BNg, BPA, BPH, BTA, BTH, BTTM, BVA, BVSc and AH, D Ed, D Pharma, M PED, M Pharma, MBE, MBS, Master in Marketing, Master of International Business, MCJ, MFA, MFM, MHM, MIT, MLT, MMS, MPA, MPH, MPHA, MPHW, MPVA, MRM, MRMLV, BFT, MFT, BMS, Other Graduate, Other Post Graduate, Other Course
   
   
3. What is the hiring Process of this job?
   
   • Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
   
   
4. This Export Sales Executive is a work from home job?
   • Ans: No ,its not a Work from Home Job.
   
   
5. How many job vacancies are opening for the Export Sales Executive position?
   
   • Ans: There are immediate 1 job openings for Export Sales Executive in our Organisation.