Female Telecaller Jobs Opening in Spark Marketing India at Kanpur-Others, Kanpur
Female Telecaller
Job Description
Job Opening: Female Telecaller – Kanpur
We are currently looking for a confident and motivated female telecaller to join our team at our office located Kanpur. The ideal candidate should have good communication skills, a polite and professional telephone manner, and the ability to handle customer queries effectively.
Requirements:
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Female candidates only
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Minimum qualification: 12th pass or graduate
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Good communication skills in Hindi and basic English
Key Responsibilities:
1. Outbound Calling:
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Make outbound calls to potential customers using a provided database or leads list.
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Introduce the company’s products or services to prospects and explain benefits in a persuasive and clear manner.
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Follow a sales script or customize the pitch depending on customer needs.
2. Inbound Calling (If applicable):
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Attend incoming customer inquiries with courtesy and professionalism.
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Provide detailed information about products/services, pricing, or offers.
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Transfer calls or escalate issues to relevant departments when necessary.
3. Lead Generation and Conversion:
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Identify potential customers and gather essential data (name, location, interest, etc.).
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Generate qualified leads for the sales or marketing team.
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Follow up on leads regularly and update the CRM or lead management system.
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Encourage prospects to visit the office, schedule meetings, or place orders.
4. Customer Support and Relationship Management:
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Maintain a positive relationship with customers through professional communication.
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Address customer questions, concerns, or complaints efficiently.
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Ensure customer satisfaction by resolving issues promptly or directing them to the correct channel.
5. Reporting and Data Management:
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Maintain accurate records of calls, conversations, and follow-ups in the CRM software or call sheet.
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Submit daily, weekly, and monthly call reports to the team leader or manager.
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Analyze call outcomes and suggest ways to improve call quality or conversion rates.
6. Compliance and Call Quality:
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Ensure all calls meet quality and compliance guidelines set by the company.
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Follow scripts, etiquette, and internal communication protocols during calls.
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Handle sensitive customer information with confidentiality and care.
7. Coordination and Teamwork:
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Work closely with other telecallers, sales executives, and customer service representatives.
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Attend training sessions and team meetings to improve product knowledge and telecalling techniques.
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Support team initiatives and contribute to achieving monthly targets and KPIs.
More information about this Female Telecaller Job
Please go through the below FAQs to get all answers related to the given Female Telecaller job
- What are the job requirements to apply for this Female Telecaller job position?
- Ans: A candidate must have a minimum of fresher as an Female Telecaller
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: BA, 12th Pass (HSE)
- What are the salary requirements for this job?
- Ans: The salary range is between 4000 and 5000 Monthly. The Salary will depend on the interview. This Female Telecaller is a Full Time in Kanpur.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Female Telecaller is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Female Telecaller position?
- Ans: There are immediate 1 job openings for Female Telecaller in our Organisation.
