Female Telecaller Jobs Opening in Sreeni groups at Hyderabad-Others, Hyderabad
Female Telecaller
Job Description
If you have good communication skills and a positive attitude this is the right opportunity for you!
Key Responsibilities
1. Outbound Calling
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Make outbound calls to potential customers to introduce products or services.
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Explain features, benefits, and pricing details clearly and persuasively.
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Understand customer requirements and suggest suitable solutions.
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Follow scripts and guidelines provided by the company while pitching products.
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Maintain a professional and friendly tone to build customer trust.
2. Inbound Call Handling
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Answer incoming calls from customers and resolve their queries promptly.
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Provide accurate product or service information as requested.
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Ensure a positive and helpful customer experience during every call.
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Direct calls to relevant departments if required.
3. Lead Generation & Conversion
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Generate qualified leads through effective communication and persuasion skills.
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Convert inquiries into confirmed sales or appointments.
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Achieve individual and team-based sales and lead generation targets.
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Upsell and cross-sell products or services wherever possible.
4. Customer Relationship Management
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Build and maintain strong, long-term relationships with customers.
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Follow up with customers on pending queries, leads, or transactions.
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Handle customer objections professionally and provide satisfactory solutions.
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Ensure high levels of customer satisfaction and retention.
5. Documentation & Reporting
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Maintain accurate records of calls, leads, and conversions in the CRM system.
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Update customer information regularly and ensure database accuracy.
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Prepare daily, weekly, and monthly reports on call performance and targets achieved.
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Share feedback and insights with the management team for process improvements.
6. Coordination with Teams
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Collaborate with the sales, marketing, and operations teams for lead follow-ups.
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Participate in team meetings to discuss performance, challenges, and strategies.
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Share customer feedback to enhance product offerings and services.
Required Skills & Competencies
1. Communication Skills
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Excellent verbal communication in English, Hindi, and/or local languages.
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Pleasant and confident telephone etiquette.
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Ability to explain products or services in a clear, concise, and persuasive manner.
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Active listening skills to understand customer needs.
2. Sales & Negotiation Skills
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Ability to convince potential customers and close sales effectively.
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Knowledge of telesales techniques and strategies.
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Ability to handle customer objections and overcome challenges professionally.
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Goal-oriented mindset with a passion for achieving and exceeding targets.
3. Technical & Software Skills
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Basic computer knowledge, including MS Office (Word, Excel, PowerPoint).
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Familiarity with CRM systems and telecalling software.
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Ability to manage customer databases and update records accurately.
4. Personal Attributes
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Positive, energetic, and confident personality.
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Self-motivated and target-driven.
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Professional, ethical, and customer-focused attitude.
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Ability to handle pressure and remain calm in challenging situations.
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Willingness to learn new processes, tools, and techniques.
More information about this Female Telecaller Job
Please go through the below FAQs to get all answers related to the given Female Telecaller job
- What are the job requirements to apply for this Female Telecaller job position?
- Ans: A candidate must have a minimum of 0 to 2 year experience as an Female Telecaller
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: 12th Pass (HSE)
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Female Telecaller is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Female Telecaller position?
- Ans: There are immediate 1 job openings for Female Telecaller in our Organisation.
Job Particulars
About Company
Hyderabad 
Freshers 
Salary not disclosed 
Diploma, B.Com, BA, BBA/BBM, BCA, BSc, CS, 12th Pass (HSE)
Hyderabad
Freshers
Salary not disclosed
12th Pass (HSE)
Hyderabad
Freshers
Salary not disclosed
BA
Hyderabad
Freshers
Salary not disclosed
10th Pass (SSC) 
