Female Telecalling Executive Jobs Opening in Clouds M Pharmaz Pvt Ltd at Gandhi Maidan, Kankarbagh, Lodipur, Patna
HOT JOBFemale Telecalling Executive
Job Description
1. Fair computer knowledge
2. Pursuing graduation OR 2024 pass-outs Only
Job Profile /Tasks :
a. Regular follow-up calls with existing sellers &
potential to make around 70-75 calls/day
b. Back-office assistance for your sales team
Key Responsibilities
1. Outbound Calling
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Make outbound calls to prospective and existing customers.
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Explain products, services, or promotions in a clear and professional manner.
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Convince potential customers to purchase products or services or book appointments.
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Maintain a high conversion rate by following structured sales pitches.
2. Inbound Call Handling
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Answer incoming customer calls politely and professionally.
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Handle customer inquiries, requests, and complaints effectively.
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Provide accurate and relevant information to customers.
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Ensure customer satisfaction by resolving issues promptly.
3. Lead Generation & Sales Support
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Identify potential customers through cold calling, references, and lead databases.
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Generate leads and pass them on to the field sales or business development team.
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Assist in closing sales by coordinating between clients and the sales team.
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Meet or exceed daily, weekly, and monthly call targets.
4. Customer Relationship Management
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Develop and maintain long-term relationships with customers.
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Provide post-sales support and follow-up to ensure customer satisfaction.
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Gather feedback from customers to improve products, services, and processes.
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Update and maintain the CRM database with customer details and call notes.
5. Product Knowledge & Training
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Maintain an in-depth understanding of company products and services.
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Stay updated about new offers, promotions, and pricing policies.
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Attend training sessions to enhance communication skills, negotiation skills, and product knowledge.
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Provide accurate and up-to-date information to customers.
6. Reporting & Documentation
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Maintain daily call reports and share them with the team leader.
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Document customer interactions, feedback, and follow-ups.
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Report recurring customer complaints or issues to the operations team.
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Assist in preparing performance analysis reports for management.
Required Skills & Competencies
1. Communication Skills
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Excellent verbal and written communication in English, Hindi, and local languages.
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Ability to engage customers confidently and professionally over the phone.
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Active listening skills to understand customer needs effectively.
2. Sales & Persuasion Skills
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Strong convincing abilities to promote products and services.
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Ability to handle objections and negotiate effectively.
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Comfortable with cold calling and generating new leads.
3. Technical Skills
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Basic knowledge of MS Office, Excel, and Google Sheets.
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Familiarity with CRM tools and call-handling software.
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Ability to work with automated dialing systems and telecalling dashboards.
4. Personal Attributes
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Pleasant personality with a confident and polite tone.
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Self-motivated, target-oriented, and performance-driven.
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Quick learner with a willingness to adapt to new tools and processes.
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Good time management and multitasking abilities.
More information about this Female Telecalling Executive Job
Please go through the below FAQs to get all answers related to the given Female Telecalling Executive job
- What are the job requirements to apply for this Female Telecalling Executive job position?
- Ans: A candidate must have a minimum of 0 to 1 year experience as an Female Telecalling Executive
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: 12th Pass (HSE)
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Female Telecalling Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Female Telecalling Executive position?
- Ans: There are immediate 1 job openings for Female Telecalling Executive in our Organisation.
