SUNRISE ASSOCIATES jobs for Field Collection Executive in Mandya, Ramanagara, Mysuru. Last Date to apply: 18 Oct 2025
Job Description
Job Description:
A Field Collection Executive is responsible for visiting customers in person to collect pending payments, resolve dues, and ensure timely recovery of outstanding amounts. This role is crucial for maintaining the financial health of an organization by minimizing bad debts and ensuring steady cash flow. The position demands excellent communication skills, negotiation ability, and persistence, along with a strong sense of responsibility and professionalism.
The ideal candidate should be comfortable working on the field, interacting directly with customers, and handling sensitive financial matters with tact and discipline.
Key Responsibilities
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Collection of Payments
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Visit customers at their residences, offices, or business locations to collect overdue payments.
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Follow up on outstanding dues as per the company’s collection policies.
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Ensure timely recovery of EMIs, loan repayments, credit card bills, or other financial obligations.
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Customer Interaction & Negotiation
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Communicate politely yet firmly with customers to remind them of their payment obligations.
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Negotiate repayment schedules or settlements within the company’s guidelines.
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Handle objections, disputes, or grievances professionally to maintain customer relationships.
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Documentation & Reporting
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Collect and submit receipts for payments received from customers.
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Maintain detailed records of collection visits, customer commitments, and outcomes.
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Prepare and share daily/weekly collection reports with the reporting manager.
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Compliance & Process Adherence
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Follow company policies and legal guidelines while handling overdue accounts.
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Ensure customer data confidentiality and avoid any unethical collection practices.
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Escalate chronic defaulters or fraud cases to the concerned department.
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Field Activities
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Plan and execute daily field visits as per assigned routes or customer lists.
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Coordinate with the back-office team for updated lists of overdue accounts.
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Use mobile apps, collection software, or GPS tracking tools as required by the organization.
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Skills and Competencies
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Strong communication and interpersonal skills.
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Negotiation and persuasion ability to handle tough situations.
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Good knowledge of local geography and ability to travel extensively.
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Basic understanding of finance, lending, and repayment structures.
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High level of integrity, patience, and customer service orientation.
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Ability to work independently and achieve assigned collection targets.
More information about this Field Collection Executive Job
Please go through the below FAQs to get all answers related to the given Field Collection Executive job
- What are the job requirements to apply for this Field Collection Executive job position?
- Ans: A candidate must have a minimum of fresher as an Field Collection Executive
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: Diploma, B.Com, BA, BBA/BBM
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Field Collection Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Field Collection Executive position?
- Ans: There are immediate 1 job openings for Field Collection Executive in our Organisation.
