Field Executive Jobs Opening in Speak Medicare at Gaziabad City Centre, Ghaziabad
Job Description
We are looking for an enthusiastic and dedicated Field Executive to become a valuable part of our team for [Speak Medicare] based in Ghaziabad. The role offers ₹16000 - ₹21000 and involves managing customer calls, delivering outstanding customer service related to Health/ Term Insurance. Join us for a great work environment with opportunities for career growth.
More information about this Field Executive Job
Please go through the below FAQs to get all answers related to the given Field Executive job
Key Responsibilities:
Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints, and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction, and resolution rates.
Respond to customer inquiries, complaints, and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction, and resolution rates.
Job Requirements:
Field Investigations: Conduct on-site visits to verify the authenticity of claims and gather additional information if necessary.
Communication: Liaise with policyholders, healthcare providers, and insurance companies to gather and verify information.
Verification: Ensure the policyholder identity and basis information are accurate and align with company issued IDs.
Cashless and Reimbursement Verification: Investigate cashless claim and reimbursements to ensure proper repair procedures and costs.
Spot Claim Verification: Respond to and investigate minor claim on site, assessing damage and gathering evidence.
Report Preparation: Compile detailed reports on findings and submit them to the claims department for further processing.
A Diploma is required, and candidates must be open to working 6 days working during the Day shift.
Field Investigations: Conduct on-site visits to verify the authenticity of claims and gather additional information if necessary.
Communication: Liaise with policyholders, healthcare providers, and insurance companies to gather and verify information.
Verification: Ensure the policyholder identity and basis information are accurate and align with company issued IDs.
Cashless and Reimbursement Verification: Investigate cashless claim and reimbursements to ensure proper repair procedures and costs.
Spot Claim Verification: Respond to and investigate minor claim on site, assessing damage and gathering evidence.
Report Preparation: Compile detailed reports on findings and submit them to the claims department for further processing.
A Diploma is required, and candidates must be open to working 6 days working during the Day shift.
More information about this Field Executive Job
Please go through the below FAQs to get all answers related to the given Field Executive job
- What are the job requirements to apply for this Field Executive job position?
- Ans: A candidate must have a minimum of fresher as an Field Executive
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: Diploma
- What are the salary requirements for this job?
- Ans: The salary range is between 16000 and 21000 Monthly. The Salary will depend on the interview. This Field Executive is a Part Time in Ghaziabad.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Field Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Field Executive position?
- Ans: There are immediate 1 job openings for Field Executive in our Organisation.
Job Particulars
Education Diploma
Who can apply Freshers
Hiring Process Telephonic Interview
Employment TypePart Time
Job Id2638949
Job Category Others
Locality Address Gaziabad City Centre
State Uttar Pradesh
Country India
About Company
Speak Medicare
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