Field Service Engineer Jobs Opening in Codesaint Technologies Pvt. Ltd. at Sector 15, Noida, Sector 18, Noida, Sector 25, Noida, Gurgaon, Noida
Field Service Engineer
0 Years 
16000 Monthly 
Certificate Course (ITI)(Computer Science & Engineering), Diploma(Computer Science & Engineering), BE/B.Tech(Computer Science & Engineering (CSE), Electrical & Electronics Engineering (EEE), Electronics & Communication Engineering(ECE), Information Science/Technology (IS/IT), Electronics & Instrumentation Engineering, Computer Science and Business Systems, Computer Science and Engineering (AI & ML), Computer Science and Engineering (Cyber Security), Computer Science and Engineering (Data Science), Computer Science and Engineering (IoT), Computer Science and Engineering (Bioinformatics), Computer Science and Engineering and Business Systems, Computer Science and Engineering (Block Chain Technology), Computer Science and Engineering (Cyber Physical Systems), Computer Science and Engineering (Artificial Intelligence and Robotics), Electronics and Communication Engineering (Biomedical Engineering), Electronics and Computer Engineering), 12th Pass (HSE) 
Job Description
Job Summary:
A Field Service Engineer (FSE) is responsible for providing on-site technical support, maintenance, troubleshooting, and repair services for the company’s products and equipment at client locations. The role involves installing machinery, training clients, conducting preventive maintenance, and resolving breakdowns efficiently to minimize downtime.
This is a customer-facing, travel-intensive position that demands technical expertise, problem-solving ability, communication skills, and a strong commitment to customer satisfaction.
Key Responsibilities:
1. Installation and Commissioning
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Install machinery, equipment, or electronic systems at customer premises as per the technical specifications.
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Ensure that all systems are functioning correctly after installation and perform initial setup or calibration.
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Conduct performance tests and complete necessary documentation upon handover.
2. On-Site Maintenance and Repairs
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Diagnose and troubleshoot mechanical, electrical, or software issues in the field.
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Perform routine preventive maintenance and servicing to ensure optimal performance of installed systems.
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Replace faulty components, upgrade firmware/software, and restore equipment to operational status.
3. Technical Support
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Provide timely and professional support to clients, addressing complaints or technical issues.
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Offer remote assistance where possible and escalate complex problems to senior engineers or R&D.
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Explain issues, solutions, and preventive steps to non-technical users in a clear and polite manner.
4. Customer Relationship Management
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Build and maintain positive relationships with customers through excellent service and support.
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Understand customer needs and recommend service packages, spare parts, or upgrades.
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Communicate service delays, product issues, or additional requirements honestly and professionally.
5. Training and Documentation
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Train customer personnel on equipment usage, safety procedures, and basic troubleshooting.
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Maintain accurate service records, visit reports, maintenance logs, and installation checklists.
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Submit weekly/monthly service reports to management and ensure customer sign-off on tasks performed.
6. Inventory and Tools Management
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Carry required tools, spare parts, and service kits to job sites.
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Monitor and report consumption of parts and manage stock in the service van or depot.
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Ensure tools and instruments are maintained, calibrated, and in working order.
7. Safety and Compliance
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Follow all health and safety regulations while working at customer sites.
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Use PPE and safety protocols when handling equipment or working in hazardous environments.
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Ensure compliance with customer-specific rules and guidelines during site visits.
8. Continuous Learning and Product Knowledge
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Stay updated with new product launches, software versions, and service techniques.
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Attend technical training sessions, product workshops, and safety refreshers as scheduled.
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Share customer feedback and insights with the internal team for product improvement.
Skills and Qualifications:
Educational Requirements:
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Diploma or Bachelor's degree in Electrical, Electronics, Mechanical, Mechatronics, Instrumentation, or related technical field.
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ITI certification may be acceptable for junior roles with relevant experience.
Experience:
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Preferred experience in a similar field service, technical support, or maintenance role.
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Freshers with strong academic training and a willingness to travel can be considered for junior positions.
Technical Skills:
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Knowledge of mechanical systems, electronics, control panels, or software interfacing (depending on product type).
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Ability to read and interpret engineering drawings, circuit diagrams, and user manuals.
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Proficiency with diagnostic tools, multimeters, oscilloscopes, or proprietary service software.
Soft Skills:
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Excellent problem-solving and troubleshooting ability.
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Strong interpersonal and communication skills.
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Customer-oriented attitude with patience and professionalism.
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Time management and ability to prioritize tasks under pressure.
Other Requirements:
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Valid driver’s license and willingness to travel extensively (local, regional, or national).
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Basic computer skills (MS Office, Email, CRM systems).
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Physically fit and comfortable working in varied site conditions (e.g., factories, rooftops, outdoor installations).
More information about this Field Service Engineer Job
Please go through the below FAQs to get all answers related to the given Field Service Engineer job
- What are the job requirements to apply for this Field Service Engineer job position?
- Ans: A candidate must have a minimum of fresher as an Field Service Engineer
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: Diploma, Certificate Course (ITI), BE/B.Tech, 12th Pass (HSE)
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Field Service Engineer is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Field Service Engineer position?
- Ans: There are immediate 1 job openings for Field Service Engineer in our Organisation.
Job Particulars
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