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Field service technician Jobs in Patna,Chandigarh,Bangalore - Adroit Managers

Field service technician
Adroit Managers
Adroit Managers
Last Date 19 Feb 2018

Adroit Managers - Job Details

Date of posting: 02 Jan 18

  • Opening for a well known German based MNC into IT & Software Service providing
  • Position:- Field Service Technician
  • Location:- Bangalore, Jaipur, Chandigarh, Hyderabad, chennai, kochi, Kolkata, Patna
  • A Field Service Technician will help customers in resolving their device related complaint by troubleshooting the problems and getting it repaired.
  • Responsible for providing technical services, ranging from start-up and service to troubleshooting and repair
  • Representing the brand to the customer
  • Educating the customers on features and functionalities of the device and enhancing their knowledge about the phone for better customer experience
  • Call closures in defined TAT
  • Ensuring customer satisfaction 
  • Provide technical support for mobile devices such as diagnosis, troubleshooting, up-to L1 repairs etc
  • Providing door step service to customers by visiting them for pick and drop of hand-sets or any technical assistance required for resolving their issues
  • Maintaining customer complain logs and service reports
  • Technical Bachelor’s Degree or Equivalent Technical Certifications
  • 0-1 year of experience on Hardware, Desktop or Mobile Troubleshooting
  • Understanding of mobile software and hardware
  • Knowledge of android phone repairs
  • Field Visit/ Travel to Customer Location for troubleshooting
  • Face to face customer interaction.
  • Good verbal and written English is a must
  • Problem solving attitude

Hiring Process : Telephonic Interview

Job Role : Others

About Adroit Managers

We are a executive search firm with 18 years of experience in the industry dealing in Hospitality, Manufacturing, Health Care being our Forte.
This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com

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Adroit Managers recruiting Field service technician Experienced(0 to 1 Years) candidates in Hyderabad, Patna, Chandigarh, Bangalore, Kochi, Jaipur, Chennai, Kolkata. The Adroit Managers vacancies for Field service technician is filled through Telephonic Interview etc.
Adroit Managers jobs for Experienced(0 to 1 Years) candidates are very common in nature as the company recruits a lot of Experienced(0 to 1 Years) candidates every year based on the skills . The candidates with BBA/BBM, CS, BSc, BCA, BE/B.Tech, BEd, Diploma, B.Com, BA are selected to full fill the vacancies in Others job field. The Experienced(0 to 1 Years) candidates applying for Field service technician should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to Adroit Managers recruitment, Experienced(0 to 1 Years) candidates are mostly chosen for the department Others. To learn more about the current jobs and other details, it is better to go through official site of Adroit Managers and Freshersworld. The Freshersworld is a leading employment portal that researches the official site of Adroit Managers and provides details about the current vacancies, the application process, selection process, test details, important dates and other information.

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