Field Support Engineer Jobs Opening in Neuralbits Technologies Pvt Ltd at Bhosari, Shivaji Nagar, Mumbai, Nasik, Pune

Field Support Engineer
Neuralbits Technologies Pvt Ltd
Mumbai, Nasik, Pune(Bhosari , Shivaji Nagar )
0 Years
18000 - 22000 Monthly
Neuralbits Technologies Pvt Ltd
Last Date 17 Jul 2022
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Neuralbits Technologies Pvt Ltd - Job Details

Date of posting: 18 May 22

Field Support Engineer

Neurabits Technologies Pvt Ltd is Looking for DynamicField Support Engineer for Enterprise Mobile Application for PUNE Region.

FSTM(Field Support and Training Manager) will play a significant role in Providing Training to the Hospital staff and handholding them in using our product. Should have decent knowledge on Android Tablets and very important need to have 2 wheeler and license. Traveling expenses will be compensated.

Key Responsibilities:-

  • Training the hospital staff.
  • Product demonstration
  • Handholding customers and solving their queries.
  • Resolving Technical issues related to wifi, hardware, android, etc.
  • Answer queries and issues of product functionality
  • Demonstrate excellent troubleshooting and problem-solving skills
  • Report bugs and coordinate with the software engineers for eta and resolution
  • Ability to research and arrive at a solution.
  • Analyze the pain areas of the customer in terms of their operations and relate it with software features and explain the benefits.

Customer Engagement:

  • Understanding customer behavior, expectations from the product, analyzing usage trends and product adaptability to increase usage and make the product sticky.
  • Work towards providing an excellent customer experience by going that extra mile on every interaction

Must have:

  • Should be able to communicate clearly
  • Languages - Hindi, English,Marathi
  • Should have a good understanding of our products
  • Should be aware of all the Processes and Policies of the supporting products

Job Summary

Job Type : Full Time
Hiring Process : Face to Face Interview, Telephonic Interview
Who can apply : Freshers
Country : India

About Neuralbits Technologies Pvt Ltd

Neuralbits Technologies is well funded company and the leader in Digital Healthtech revolution. We manage more than 250 hospitals across India.

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This posting is done directly & exclusively on We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us
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Neuralbits Technologies Pvt Ltd recruiting Field Support Engineer candidates nearby Mumbai, Nasik, Pune(Bhosari , Shivaji Nagar ).Neuralbits Technologies Pvt Ltd vacancies for Field Support Engineer is recruited through Written-test, Face to Face Interview etc.
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