Field Technician Jobs Opening in Kraft Elevator Pvt Ltd at Andheri West, Bhandup, Borivali West, Mumbai
Field Technician
Job Description
On-site installation of stack parking systems
Assist in elevator installation and maintenance
Wiring, motor fitting, alignment & safety testing
Basic welding, drilling, and fabrication work
Daily reporting and coordination with supervisor
Troubleshooting and repairing system issues
Mechanical or Electrical fieldwork
Use of hand tools, grinders, drills, etc.
Ability to work at heights or pits
Wiring and panel connection knowledge (bonus)
Teamwork and communication.
Key Responsibilities
1. Installation and Setup
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Travel to customer sites to install new equipment, devices, or systems such as telecom units, computer hardware, electrical systems, security cameras, HVAC units, solar panels, or appliances.
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Perform pre-installation checks and site inspections to ensure compatibility and safety.
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Calibrate, configure, and test the installed equipment to confirm functionality.
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Provide clear instructions to customers on usage, safety precautions, and basic troubleshooting.
2. Maintenance and Servicing
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Conduct routine maintenance and preventive checks on installed systems to avoid breakdowns and ensure optimal performance.
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Replace or repair worn-out components, upgrade software or firmware, and clean equipment as needed.
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Maintain service logs and reports detailing inspections, maintenance work performed, and recommendations for follow-up visits.
3. Troubleshooting and Repairs
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Respond to customer complaints or service requests in a timely manner.
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Diagnose problems using tools, manuals, and testing procedures, and determine the root cause of technical issues.
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Repair faulty equipment or coordinate with the central service team for complex or warranty-related replacements.
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Test systems after repair to ensure issues are resolved and performance meets required standards.
4. Documentation and Reporting
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Maintain accurate records of service visits, repairs performed, parts replaced, customer interactions, and equipment status.
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Submit daily or weekly reports to the supervisor, service manager, or operations team.
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Ensure all documentation is updated in internal systems or software (e.g., service management tools, CRM).
5. Customer Interaction and Support
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Communicate professionally and courteously with customers to understand issues, provide updates, and explain technical details in simple terms.
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Educate customers on care, usage, and basic troubleshooting for the products or services installed.
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Gather customer feedback and report recurring issues or improvement suggestions to the technical or product team.
6. Inventory and Tools Management
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Carry and maintain a complete set of tools and parts required for installations and service visits.
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Keep track of spare parts and request replenishments from the warehouse or inventory team.
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Ensure all tools and equipment are used safely and stored properly when not in use.
7. Safety and Compliance
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Follow all safety procedures and comply with industry standards, local regulations, and company policies while working at customer sites.
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Use protective gear and safety equipment as required.
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Identify potential hazards at work sites and take necessary precautions to prevent accidents.
More information about this Field Technician Job
Please go through the below FAQs to get all answers related to the given Field Technician job
- What are the job requirements to apply for this Field Technician job position?
- Ans: A candidate must have a minimum of fresher as an Field Technician
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: 10th Pass (SSC)
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Field Technician is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Field Technician position?
- Ans: There are immediate 1 job openings for Field Technician in our Organisation.
