Financial and documents customer support jobs - Indore - Manthan Services - 0 to 1 years of experience - 16 March 2023

Financial and documents customer support

Manthan Services

0 to 1 Years

10000 - 12000 Monthly

Expired

Posted: 16 Mar 23

Customer support and documents relating telecaller profile

Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
Follow communication “scripts” when handling different topics
Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
Seize opportunities to upsell products when they arise
Build sustainable relationships and engage customers by taking the extra mile
Keep records of all conversations in our database in a comprehensible way
Frequently attend educational seminars to improve knowledge and performance level
Meet personal/team qualitative and quantitative targets

Minimum Requirement: