First Line Manager - Data Operation Manager Jobs in Mumbai - For a client of TeamLease Services Ltd

currently seeking a full-time First Line Manager - Data Operations Team. This position will be permanently based in the Mumbai office and will become an integral part in leading the assigned data team. Our team is composed of 4 pillars listed below, with global coverage.

• Core (Individual) - identify (master data) management, employment history
• Core (Company) - board of directors, shareholder rights, stock, audit finds
• Compensation - burn rate, dilution, say-on-pay and equity plan proposals
• Pay - actual pay and grants received by top executives

Responsibilities

1. PEOPLE MANAGEMENT

• Recruitment, coach, mentor, and develop a team of analysts to profile data for a given content pillar and market
• Undertake performance reviews to ensure that each team member works towards clearly defined team goals

1. OPERATIONAL MANAGEMENT

• Plan manpower capacity and scheduling to ensure SLA and goals are met/exceeded
• Manage workflow queues to ensure timely delivery of data profiles in accordance with established production schedules
• Enforce quality assurance and controls to ensure accuracy levels meet/exceed targets

1. PROCESS/METHODOLOGY CUSTODIANSHIP – collaborate with Data colleagues across locations to:

• Develop and maintain methodology and procedures manuals for data collection;
• Enforce compliance of staff with established data collection and quality procedures;
• Analyze performance metrics (timeliness, efficiency, quality, controls) and implement opportunities for continuous improvement;
• Research, recommend and implement technology and content opportunities to improve product quality and operational efficiencies.

1. PRODUCT SUPPORT

• Collaborate with other teams across functions (i.e., Research, ICS, Product, Development, QBIT) in support of planned product enhancements and extensions
• Respond to queries from internal and external clients

Qualifications

• At least a Bachelor’s degree in Finance, Economics, Accounting, Mathematics, or similar field of study. A post-graduate degree is a plus.
• A minimum of 3-5 years of relevant working experience in a high-quality and hard deadline-driven environment, with at least 1 year leading a small team. Knowledge of corporate governance and/or financial markets is an advantage.
• Good judgment in assessing available information and understanding the downstream effects of data decisions on final product outputs.
• Effectiveness in working with cross-functional teams.
• Takes pride in developing people.
• Excellent oral and written communication skills.
• Strong analytical and problem-solving skills, with clear attention to detail.
• Highly motivated, independent, results-oriented, and possesses a strong sense of ownership.
• Must be willing to work on a flexible shift schedule.