Flight Support/Customer Service Jobs in Delhi,Ghaziabad - Sylantech Solutions
Customer Service
Sylantech Solutions
0 Years 
10000 - 20000 Monthly 
Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW 
Expired
Posted: 07 Jul 18
Job Description
- Knowledge -international/domestic travel voice process
- Knowledge of world map & geography will be required.
- Be enthusiastic & have zeal to perform.
- Be flexible to work in 24*7 rotational shifts days working environment.
- Candidates should be able to join ASAP.
- Excellent communication skills required.
- Provide best-in-class customer service and problem resolution to customer queries over the voice based phone service.
- Support customers across Telecommunication/E- mail/Chat, Meet customer requirements through first contact resolution.
- Clarify customer requirements; probe for and confirm understanding of requirements or problem.
- Greet customers in a courteous, friendly, and professional manner using agreed upon procedures.
- Listen attentively to customer needs and concerns; demonstrate empathy.
- Confirm customer understanding of the solution and provide additional customer education as needed.
- Prepare complete and accurate work and update customer file.
Job Particulars
Education Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id445814
Job Category MBA , Diploma , Tech Support
Locality Address
State Uttar Pradesh, Delhi
Country India
About Company
Sylantech Solutions is a staffing service provider established in 2006 based out in Noida. We are reputed staffing service providers providing a plethora of staffing services including, Temporary staffing services, Permanent staffing services, Accounting services, Contract To Hire and much more.
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