Food And Beverage - Service Captain Jobs Opening in The Space Hangout Cafe & Restaurant at Tiruppur
Food and Beverage - Service Captain
Job Description
Key Responsibilities:
1. Guest Service & Experience Management:
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Greet guests upon arrival, ensure they are comfortably seated, and provide them with menus or recommend specials.
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Oversee the entire dining service to ensure guest satisfaction from entry to exit.
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Anticipate guests' needs and respond promptly to any service requests, feedback, or concerns.
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Ensure all guests receive courteous, prompt, and personalized service.
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Resolve guest complaints professionally and escalate major issues to the Restaurant Manager as necessary.
2. Supervising Service Staff:
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Lead and supervise the service team (waiters, runners, stewards, etc.) during shifts.
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Assign tables and responsibilities to servers and ensure the team follows proper service sequences.
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Conduct pre-service briefings to communicate menu changes, special promotions, or VIP bookings.
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Monitor the appearance, grooming, and discipline of service staff to ensure professional presentation.
3. Service Operations Oversight:
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Ensure proper setup of tables, dining areas, and service stations before each meal period.
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Oversee table settings, cleanliness, and general upkeep of the restaurant.
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Coordinate with kitchen staff to ensure timely and accurate order preparation.
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Supervise food and beverage delivery to tables and ensure items are served according to established standards.
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Maintain smooth communication between front-of-house and back-of-house teams to minimize service delays.
4. Training & Development:
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Assist the Restaurant Manager in onboarding and training new staff in service procedures, etiquette, menu knowledge, and safety standards.
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Provide ongoing guidance and feedback to staff on service skills, customer interaction, and upselling techniques.
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Support cross-training initiatives to improve team flexibility and performance.
5. Sales & Upselling:
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Promote daily specials, signature dishes, or seasonal offers to enhance guest experience and boost revenue.
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Train staff on suggestive selling techniques and beverage pairings.
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Monitor guest preferences and recommend personalized food and beverage options.
6. Hygiene, Safety, and Compliance:
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Ensure compliance with all food safety, hygiene, and sanitation regulations (e.g., HACCP standards).
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Regularly inspect dining areas, service equipment, and tableware for cleanliness and readiness.
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Adhere to fire safety and emergency procedures and ensure team is trained accordingly.
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Maintain daily logs and incident reports as required by management or authorities.
7. Inventory & Stock Monitoring:
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Monitor usage of cutlery, crockery, linens, and other service items to prevent shortages or wastage.
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Coordinate with the stewarding team for proper handling and cleaning of service ware.
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Assist in monthly inventory counts and reporting for equipment and service tools.
8. Reporting & Administration:
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Record shift activities, guest feedback, and staff performance issues.
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Submit daily sales summaries, guest feedback forms, and incident reports to the Restaurant Manager.
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Maintain shift rosters, attendance records, and staff scheduling documentation as needed.
More information about this Food and Beverage - Service Captain Job
Please go through the below FAQs to get all answers related to the given Food and Beverage - Service Captain job
- What are the job requirements to apply for this Food and Beverage - Service Captain job position?
- Ans: A candidate must have a minimum of 06 Months to 3+ year experience as an Food and Beverage - Service Captain
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: Diploma, BHM, 12th Pass (HSE), 10th Pass (SSC)
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Food and Beverage - Service Captain is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Food and Beverage - Service Captain position?
- Ans: There are immediate 1 job openings for Food and Beverage - Service Captain in our Organisation.
Job Particulars
About Company
From classic South Indian meals to comforting continental plates, our multi-cuisine menu is designed to delight every palate. Whether you’re here for a hearty brunch, a quick bite, or a leisurely dinner, there’s something delicious waiting for you.
Come hungry & leave inspired.
Discover a taste for every palate!
