Fresher / PUC or Graduate / International Customer Support / Sal 25k Jobs in Bangalore - Black And White Business Solutions
Fresher / PUC or Graduate / International Customer Support / Sal 25k
Job Description
Hi dear applicant,
Greetings from black and white business solutions
We are hiring PUC or Graduate Freshers for International BPO's, Voice / Semi Voice & Non-voice Chat Support in leading companies in Bangalore.
Contact HR Priya @ 9900037877
Age limit: 19 - 30 years
Location: Bangalore
Salary : Fresher - 25K / Experience : 35K + Incentives
Skills: Excellent communication skills in English (verbal and written)
Eligibility: Must have cleared 12th + (Freshers or Minimum 1 year of experience required) Graduate (Freshers are most welcome)
Must be comfortable with rotational shifts, including night shifts.
Responsibilities :
- Identify and assess customers' needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
- Proven customer support experience or experience as a client service representative
- Track record of over-achieving quota
- Strong phone contact handling skills and active listening
- Familiarity with CRM systems and practices
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively
To fix a slot of Interview: Call HR Priya @ 9900037877
Can refer the same to your friends & colleagues.
Thanks & Regards
HR Priya
HR Analyst
Black and White business solution
Required Candidate profile
One day interview process - Fresher / Experienced can apply