Front Desk Executive Jobs Opening in MAK Hotel at Domlur, Bangalore
Job Description
Job Title: Front Desk Executive
Department: Front Office
Reports To: Front Office Manager / Duty Manager
Duty Hours: 12
Shift: Rotational
Qualification: BHM Degree / Diploma
Experience: 2-5 years or more
Salary: Based on Qualification , experience and interview process
Job Summary:
The Front Desk Executive is the face of the hotel and the first point of contact for guests. They are responsible for providing warm, professional, and efficient service during guest check-in, check-out, reservations, and throughout the stay. The role requires excellent communication, a pleasant personality, and the ability to handle guest requests promptly.
Key Responsibilities:
- · Welcome guests with a warm and friendly attitude
- · Check-in and check-out guests efficiently, following standard procedures
- · Manage room reservations through phone, email, or in person
- · Maintain accurate guest records in the Property Management System (PMS). Should have knowledge in using hotel software and booking portals like MMT, Cleartrip, Goibibo, Makemytrip etc.
- · Respond promptly to guest inquiries, requests, or complaints
- · Coordinate with housekeeping and other departments for room readiness and guest service
- · Handle billing, payments, and cashiering activities
- · Ensure the front desk and lobby area are clean, presentable, and organized
- · Maintain confidentiality of guest information and hotel data
- · Promote hotel services and amenities, upsell rooms and packages
- · Assist in emergency situations and follow safety procedures
- · Should be ready to perform assigned tasks under any circumstances
- · When need should be able to help other departments to reach their day - to-day assigned goals.
- Should be able to perform in team-work.
More information about this Front Desk Executive Job
Please go through the below FAQs to get all answers related to the given Front Desk Executive job
- What are the job requirements to apply for this Front Desk Executive job position?
- Ans: A candidate must have a minimum of 2 to 3+ year experience as an Front Desk Executive
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: Diploma, BHM
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Front Desk Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Front Desk Executive position?
- Ans: There are immediate 1 job openings for Front Desk Executive in our Organisation.
Job Particulars
Who can apply Experienced (2 to 3+ Years)
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id2708458
Job Category Office Assistant
Locality Address Domlur
State Karnataka
Country India
About Company
MAK Hotel
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