Front Desk Executives Jobs Opening in Asatkalpa at Anna Nagar, Kolathur, Madipakkam, Chennai
Front Desk Executives
Asatkalpa
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Posted: 02 Apr 26
Job Description
Job Summary:
The Front Desk Executive serves as the first point of contact for customers visiting the
mobile service center. The role involves greeting customers, registering service requests,
coordinating with technicians, and ensuring excellent customer satisfaction through timely
communication and professional support. Key Responsibilities: Customer Reception & Registration
• Greet customers politely and understand their service or repair needs.
• Log customer details and device issues into the service management system.
• Issue service job cards and provide estimated service timelines.
• Guide customers on service policies, warranty terms, and charges (if applicable). Communication & Coordination
• Handle incoming phone calls and respond to customer inquiries regarding service
status or delivery.
• Coordinate with technicians and back-office staff to ensure timely updates.
• Inform customers about job completion, payment details, and delivery schedule.
Service & Billing Support
• Maintain accurate records of service requests, repairs, and completed jobs.
• Support billing, invoicing, and payment collection.
• Ensure all service orders are properly documented and closed in the system. Customer Relationship Management
• Handle customer complaints or escalate issues to the Service Manager when needed.
• Follow up with customers post-service to ensure satisfaction.
• Maintain a professional and customer-friendly environment at the front desk. Administrative & Reporting Tasks
• Manage daily visitor logs, incoming/outgoing couriers, and correspondence.
• Maintain stock of customer forms, receipts, and promotional materials.
• Prepare daily service reports and submit to the Service Center Manager. Qualifications & Skills:
• Education: Graduate or Diploma in any field (preferably in Business Administration or
Electronics).
• Experience: 0–3 years of experience in customer service, preferably in a mobile or
electronics service center.
• Technical Skills:
o Basic knowledge of smartphones, accessories, and service processes.
o Proficiency in MS Office and service management software (CRM/ERP).
• Soft Skills:
o Excellent communication and interpersonal skills.
o Customer-oriented with problem-solving attitude.
o Ability to multitask and manage time effectively.
o Presentable, polite, and reliable.
More information about this Front Desk Executives Job
Please go through the below FAQs to get all answers related to the given Front Desk Executives job
More information about this Front Desk Executives Job
Please go through the below FAQs to get all answers related to the given Front Desk Executives job
- What are the job requirements to apply for this Front Desk Executives job position?
- Ans: A candidate must have a minimum of 0 to 3+ year experience as an Front Desk Executives
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: B.Arch, Diploma, B.Com, B.Pharm, BA, BBA/BBM, BCA, BDS, BE/B.Tech, BEd, BHM, BSc, BVSc, CA, CS, ICWA, LLB, MBBS, B.Design, B.FashionTech, BFA, 12th Pass (HSE), BAMS, BHMS, B.P.Ed, B.F.Sc(Fisheries), BSW, BACHELOR OF MUSIC, BBS, BFA, BLT, BNYS, BPT, BUMS, DA, DFM (FORENSIC), DM, DOMS (OPTHOLMOLOGY), ANM, B PEd, B Plan, B Voc, BCJ, BHA, BBT, BLS, BNg, BPA, BPH, BTA, BTH, BTTM, BVA, BVSc and AH, D Ed, D Pharma, BFT, BMS, Other Graduate
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Front Desk Executives is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Front Desk Executives position?
- Ans: There are immediate 1 job openings for Front Desk Executives in our Organisation.
Job Particulars
Education B.Arch, Diploma, B.Com, B.Pharm, BA, BBA/BBM, BCA, BDS, BE/B.Tech, BEd, BHM, BSc, BVSc, CA, CS, ICWA, LLB, MBBS, 12th Pass (HSE), B.Design, B.FashionTech, BFA, BAMS, BHMS, B.P.Ed, B.F.Sc(Fisheries), BSW, BACHELOR OF MUSIC, BBS, BFA, BLT, BNYS, BPT, BUMS, DA, DFM (FORENSIC), DM, DOMS (OPTHOLMOLOGY), ANM, B PEd, B Plan, B Voc, BCJ, BHA, BBT, BLS, BNg, BPA, BPH, BTA, BTH, BTTM, BVA, BVSc and AH, D Ed, D Pharma, BFT, BMS, Other Graduate
Who can apply Freshers and Experienced (0 to 3+ Years )
Hiring Process Walk - In
Employment TypeFull Time
Job Id2868149
Job Category Diploma , Walkin , BSc/BCA/BBM , Office Assistant
Locality Address Anna Nagar, Kolathur , Madipakkam , Perambur , Velachery
State Tamil Nadu
Country India
About Company
Jobs:
Asatkalpa recruiting Front Desk Executives Experienced(0 to 3+ Years) candidates candidates nearby Chennai.Asatkalpa vacancies for Front Desk Executives is recruited through Written-test, Face to Face Interview etc.
Asatkalpa Company recruits a lot of Experienced(0 to 3+ Years) candidates candidates every year based on the skills . The candidates with B.Arch, Diploma, B.Com, B.Pharm, BA, BBA/BBM, BCA, BDS, BE/B.Tech, BEd, BHM, BSc, BVSc, CA, CS, ICWA, LLB, MBBS, 12th Pass (HSE), B.Design, B.FashionTech, BFA, BAMS, BHMS, B.P.Ed, B.F.Sc(Fisheries), BSW, BACHELOR OF MUSIC, BBS, BFA, BLT, BNYS, BPT, BUMS, DA, DFM (FORENSIC), DM, DOMS (OPTHOLMOLOGY), ANM, B PEd, B Plan, B Voc, BCJ, BHA, BBT, BLS, BNg, BPA, BPH, BTA, BTH, BTTM, BVA, BVSc and AH, D Ed, D Pharma, BFT, BMS, Other Graduate are selected to full fill the vacancies in receptionist-front-office job field. The candidates nearby Chennai can apply for Front Desk Executives position in Asatkalpa. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the Asatkalpa recruitment, candidates are mostly chosen for the department of receptionist-front-office . To learn more about the current jobs and other details, it is better to go through official site of Asatkalpa and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of Asatkalpa and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in Asatkalpa and near your city and get a secured career.
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