Front Desk Manager Jobs Opening in THE VELVET TOUCH at Koyambedu, Maduravoyal, Porur, Chennai

Front Desk Manager
Job Description
Key Responsibilities:
1. Client Reception & Service
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Greet clients warmly and professionally as they arrive at the salon.
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Provide information about salon services, pricing, and available packages.
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Offer refreshments or reading material to clients as they wait, ensuring a pleasant experience.
2. Appointment Management
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Schedule and confirm appointments via phone, online booking systems, or walk-ins.
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Coordinate daily schedules for stylists, beauticians, and other service providers to avoid overlaps or delays.
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Handle last-minute changes, cancellations, or rescheduling efficiently.
3. Customer Relationship Management
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Build strong relationships with repeat clients to encourage loyalty and referrals.
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Address client concerns or complaints calmly and professionally, escalating issues to the salon manager if needed.
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Maintain a database of client preferences, visit history, and birthdays for personalized service.
4. Front Desk Administration
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Manage phone calls, emails, and in-person inquiries efficiently.
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Maintain cleanliness and organization at the reception area.
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Monitor salon supplies at the front desk and place orders when needed (e.g., stationery, POS materials).
5. Cash Handling & Billing
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Process payments (cash, card, UPI, etc.) accurately through the POS system.
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Issue receipts, vouchers, or invoices to clients.
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Maintain end-of-day cash reports and balance registers.
6. Team Coordination
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Communicate with the salon team about upcoming appointments and special client needs.
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Assist in staff scheduling and keeping the team aware of changes or VIP bookings.
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Relay client feedback to stylists and support quality improvements.
7. Sales & Promotions
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Upsell salon products and services when appropriate (e.g., recommending add-ons or packages).
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Promote ongoing offers, memberships, and loyalty programs.
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Keep promotional materials and displays up-to-date at the front desk.
More information about this Front Desk Manager Job
Please go through the below FAQs to get all answers related to the given Front Desk Manager job
- What are the job requirements to apply for this Front Desk Manager job position?
- Ans: A candidate must have a minimum of fresher as an Front Desk Manager
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: Diploma, B.Com, BA, 12th Pass (HSE)
- What are the salary requirements for this job?
- Ans: The salary range is between 15000 and 18000 Monthly. The Salary will depend on the interview. This Front Desk Manager is a Full Time in Chennai.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Front Desk Manager is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Front Desk Manager position?
- Ans: There are immediate 1 job openings for Front Desk Manager in our Organisation.