Front Desk Receptionist Job in A Client of Freshersworld at Kolkata

Job description

Managing the front desk and day to day admin operations

Providing exceptional customer service to all members, non-members, and users of the facility

Managing the enrolment process for new members and assisting current members with their queries

Managing registrations, member database, inventory, and stock keeping of products

Providing information on classes and availability

Maintaining a clean and tidy environment

Recording and maintaining an accurate record of all queries and complaints and ensuring it is resolved by the relevant department

Book-keeping and maintaining accounts at the end of each shift

Soft skills required

Friendly and approachable with an outgoing personality

Cooperative, positive and optimistic

Soft and gentle with good people management skills

Presentable, well dressed, comfortable in the Indian dressing

Excellent follow-up skills

Basic numeracy skills

Ability to enjoy working with a diverse range of people

Able to project self-confidence in own abilities

Ready to give themselves all hours

Organized and comfortable working with systems. Gets tasks done.

Attends and completes all tasks

Good communication skills and command of English