Front Desk Receptionist Jobs Opening in Claire vision eye hospital at Wakad, Pune
Front Desk Receptionist
Job Description
Job Summary:
We are seeking a friendly, well-organized, and efficient Front Desk Receptionist for our hospital or clinic. The ideal candidate will be the first point of contact for patients and visitors and is expected to provide a warm and professional reception experience. Key responsibilities include handling patient appointments, maintaining accurate records, managing prescription registers, and entering patient data into the system.
This role requires basic computer knowledge, good communication skills, and a polite, helpful attitude, especially when dealing with patients of all ages and backgrounds.
Key Responsibilities:
1. Front Desk Management
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Greet all incoming patients, visitors, and vendors with a polite and welcoming attitude.
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Manage the front desk area to ensure it is neat, clean, and organized.
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Respond to general inquiries in person, on the phone, or via email.
2. Patient Data Entry and Registration
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Enter new patient information into the hospital/clinic system (manual registers or computer software).
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Update existing patient records when required (e.g., follow-up visits, contact information).
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Ensure accuracy in capturing patient details such as name, age, contact, medical history, and referral source.
3. Appointment Scheduling
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Manage patient appointments using appointment software, Google Calendar, or manual registers.
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Coordinate with doctors and medical staff to adjust schedules as needed.
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Send reminders or follow-up messages/calls for upcoming appointments.
4. Prescription Register and Record Keeping
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Maintain a proper Prescription Register, including date, patient name, doctor’s name, and prescribed medications.
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File and organize physical or digital copies of prescriptions for audit and reference.
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Track issued prescriptions to avoid duplication or error.
5. Interaction and Communication
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Politely guide patients on where to go and whom to meet (doctor’s room, lab, pharmacy, etc.).
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Listen patiently to patients' concerns and help resolve minor queries or direct them to appropriate staff.
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Provide basic instructions regarding consultation process, payment, or next steps after check-up.
6. Coordination and Support
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Inform doctors of patient arrivals or changes in the schedule.
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Liaise with nursing staff or lab technicians as needed to support smooth patient flow.
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Assist in preparing patient slips, billing invoices, or service tokens if applicable.
7. Administrative and Computer Tasks
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Use basic software such as MS Word, Excel, and hospital software or EMR (Electronic Medical Records) if available.
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Maintain and update logs of daily appointments, number of patients seen, and walk-ins.
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Monitor the stock of front desk materials (forms, slips, stationary) and request replenishments.
8. Confidentiality and Compliance
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Maintain patient confidentiality as per clinic/hospital protocol.
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Ensure all personal and medical data is handled with discretion and integrity.
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Report any discrepancies in data or unauthorized access to administration immediately.
Key Skills and Competencies:
Soft Skills:
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Politeness, patience, and empathy while dealing with patients
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Excellent verbal communication in English and local language
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Good listener with the ability to handle multiple tasks at once
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Neat appearance and professional demeanor
Technical Skills:
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Basic computer literacy: typing, using email, Google Sheets, MS Word & Excel
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Familiarity with appointment scheduling tools or EMR software is a plus
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Ability to maintain physical records neatly and accurately
Organizational Skills:
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Good at record maintenance and filing
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Attention to detail in data entry and prescription handling
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Time management and punctuality
More information about this Front Desk Receptionist Job
Please go through the below FAQs to get all answers related to the given Front Desk Receptionist job
- What are the job requirements to apply for this Front Desk Receptionist job position?
- Ans: A candidate must have a minimum of fresher as an Front Desk Receptionist
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: 12th Pass (HSE)
- What are the salary requirements for this job?
- Ans: The salary range is between 9000 and 10000 Monthly. The Salary will depend on the interview. This Front Desk Receptionist is a Full Time in Pune.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Front Desk Receptionist is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Front Desk Receptionist position?
- Ans: There are immediate 1 job openings for Front Desk Receptionist in our Organisation.
Job Particulars
About Company
Pune 
0 to 1 Years 
Salary not disclosed 
12th Pass (HSE)
Pune
Freshers
Salary not disclosed
B.Com, B.Pharm, BBA/BBM, BE/B.Tech, MBA/PGDM 
