Front Desk Receptionist

SHARMA & SHARMA ADVOCATES & LEGAL CONSULTANTS - PROP SIDHARTHA SHARMA Member

0 Years

Not disclosed

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Posted: 31 Mar 25

Job Description

Role Description: This is a full-time Front Desk Receptionist role located on-site at the Kolkata office of Sharma & Sharma. The Front Desk Receptionist will be responsible for phone etiquette, receptionist duties, clerical skills, communication, and customer service. (ONLY FEMALE candidates to apply)

Qualifications

• Phone Etiquette and Communication skills

• Receptionist Duties and Customer Service skills

• Clerical Skills

• Experience in a similar role is a plus

• Ability to multitask and prioritize tasks

• High school diploma or equivalent

• Only FEMALE candidates to apply.

Key Responsibilities:

1. Client Interaction & Front Desk Management

Greet Clients and Visitors: Provide a professional and welcoming first impression for all clients and visitors to the office.
Answer and Direct Calls: Handle incoming phone calls, take messages, or forward calls to appropriate attorneys or staff members. Ensure a clear, professional, and friendly tone when answering calls.
Appointment Scheduling: Schedule client meetings with attorneys, coordinate calendars, and ensure that all necessary information is communicated to clients in advance.
Client Assistance: Assist clients with inquiries, ensure they are checked in for meetings, and provide them with necessary documents or information before meetings with lawyers.

2. Administrative Support

Office Organization: Maintain a clean, organized front desk area, and ensure that all essential office supplies are stocked.
Document Management: Assist in organizing and managing legal documents, filing, and ensuring that important papers are stored appropriately.
Mail and Package Handling: Receive and distribute incoming mail, packages, and deliveries. Prepare outgoing mail or documents for dispatch.
Data Entry: Input client details and other relevant information into the firm's database or management system, ensuring accuracy and confidentiality.

3. Communication & Coordination

Internal Communication: Communicate any immediate needs or important information to attorneys, staff, or partners in a timely manner.
Client Communication: Send reminders for appointments, follow-up emails, or reschedule appointments when necessary. Ensure clients feel informed and supported.
Visitor Coordination: Maintain records of visitor logs and ensure visitors sign in upon arrival for security and compliance purposes.

4. Professional and Legal Compliance

Confidentiality: Maintain the confidentiality of all client and firm information in accordance with legal and ethical standards.
Compliance with Legal Protocols: Ensure that all documentation and communication with clients are compliant with the firm’s legal protocols and regulatory guidelines.
Maintain a Professional Environment: Represent the firm professionally in all client and public-facing interactions. Uphold the office's image, dress code, and standards.

5. General Office Management

Office Equipment: Operate office equipment such as fax machines, printers, and copiers. Ensure that the equipment is functional and arrange for maintenance as needed.
Meeting Room Management: Ensure that meeting rooms are prepared for client consultations, including setting up necessary materials, ensuring privacy, and maintaining a clean and comfortable environment.
Assisting with Legal Research: Occasionally assist in basic legal research, document preparation, or assisting with case files when required by attorneys.

More information about this Front Desk Receptionist Job

Please go through the below FAQs to get all answers related to the given Front Desk Receptionist job

What are the job requirements to apply for this Front Desk Receptionist job position?
- Ans: A candidate must have a minimum of fresher as an Front Desk Receptionist

What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: Diploma, Certificate Course (ITI), 12th Pass (HSE)
What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
This Front Desk Receptionist is a work from home job?
- Ans: No ,its not a Work from Home Job.
How many job vacancies are opening for the Front Desk Receptionist position?
- Ans: There are immediate 1 job openings for Front Desk Receptionist in our Organisation.