Front office Assistant Jobs in Dehradun - Sea Hawk Tours & Travels
Front office Assistant
Job Description
Urgent opening for Front Office Assistant for Hotel Crystal Palace, Mussoorie. (*ONLY MALES*) -NIGHT DUTY
Candidate should have completed graduation.
FRONT OFFICE ASSISTANT DUTIES AND RESPONSIBILITIES:
- Welcome the guest at the time of check-in.
- Provide welcome drinks to guests on arrival at property by contacting restaurant.
- Help the guests in filling up the Guest Registration Book.
- Take all ID Proof Documents at the time of check-in.
- Provide all necessary information.
- Handling the guests’ complaints by informing the concerned department.
- Develops a strong knowledge of the hotel's facilities and services and of the surrounding community.
- Provides guests with information about attractions, facilities, services, and activities in or outside the property.
- Organizes special functions as directed by management.
- To oversee the concierge operations, doormen, bellmen, parking and to supervise the area ensuring that all standards and procedures are fully known and followed.
- To ensure that all sections have proper coverage of staff at all times.
- To ensure that guest luggage records are accurately maintained and all special requests are met.
- Deliver and safely storage Guest luggage.
- Stay current and up to date with all hotel services as well as daily VIP requests and special events.
- Ensure orderliness and safety guidelines around the lobby and front door areas.
- Provide support to Management as required, in cases of emergency.
- Project a professional manner with an emphasis on hospitality and Guest service.
- Maintain a clean, healthy, and safety working area.
- Contacts roomed guests periodically to ascertain any special needs.
- Handles guest complaints and solve problem to the degree possible.
N.B- THIS POST IS ONLY FOR MALES AND WHO ARE WILLING TO WORK IN NIGHT DUTY, DUTY TIMINGS:- 6 P.M-8 A.M. (NEXT DAY)
Job Particulars
About Company
Sea Hawk is one of India’s leading Transport Solutions Company, with 24×7 operations throughout the country and a proven track record of safety and security for clients.
Sea Hawk is currently providing Transport Services to Industrial Houses/Corporate Sectors like BPO’s, KPO’s, IT and ITES companies.
Established in the year 1999, Sea Hawk emerged as market leader in the employee transport sector. With around 20 years of expertise in providing safe, efficient, reliable and quality driver service. Sea Hawk is catering to more than 35 clients with a fleet size of more than 1500 vehicles covering 3 Lakh kms every day.
Our Company endeavors to provide an enhanced customer service environment to its clients while maintaining cost effectiveness and reliability. We believe that a well equipped, experienced and trained workforce is the backbone of any successful organization. Every Employee of the company is a trained professional who acts as a part of the chain of command with a defined role and dedicating himself to the smooth and efficient functioning of the organization. It is because of this highly organized and professional workforce that the company is recognized as the market leader in providing safe, reliable and on-time transport services.
