Front Office Associate Jobs in Udaipur - Bloom Hotel group
Job Description
Responsibilities
- Perform all check-in and check-out tasks
- Manage online and phone reservations
- Inform customers about payment methods and verify their credit card data
- Register guests collecting necessary information (like contact details and exact dates of their stay)
- Welcome guests upon their arrival and assign rooms
- Provide information about our hotel, available rooms, rates and amenities
- Respond to clients’ complaints in a timely and professional manner
- Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
- Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
- Upsell additional facilities and services, when appropriate
- Maintain updated records of bookings and payments
Job Particulars
Role others
Who can apply Freshers
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id612838
Job Category Diploma , BSc/BCA/BBM
SkillsCustomer Service
Locality Address
State Rajasthan
Country India
About Company
Bloom Hotels is one of the fastest growing hotel company in the mid market space in India.We provide world class facilities at surprisingly affordable prices.
We have currently 11 hotels in India in Delhi, Gurgaon, Bangalore, Rishikesh & Goa.We are coming up with 50 more hotels in various parts of India by 2020.
We have currently 11 hotels in India in Delhi, Gurgaon, Bangalore, Rishikesh & Goa.We are coming up with 50 more hotels in various parts of India by 2020.
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