Front Office Associate Job in Bloom Hotel group at Udaipur

Front Office Associate

Bloom Hotel group

0 Years

14000 - 16000 Monthly

Expired

Posted: 03 May 19

Job Description

Responsibilities

Perform all check-in and check-out tasks
Manage online and phone reservations
Inform customers about payment methods and verify their credit card data
Register guests collecting necessary information (like contact details and exact dates of their stay)
Welcome guests upon their arrival and assign rooms
Provide information about our hotel, available rooms, rates and amenities
Respond to clients’ complaints in a timely and professional manner
Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
Upsell additional facilities and services, when appropriate
Maintain updated records of bookings and payments

Job Particulars

Role others

Education Diploma, BSc

Who can apply Freshers

Hiring Process Face to Face Interview, Telephonic Interview

Employment TypeFull Time

Job Id612838

Job Category Diploma , BSc/BCA/BBM

SkillsCustomer Service

Locality Address

State Rajasthan

Country India

About Company

Bloom Hotels is one of the fastest growing hotel company in the mid market space in India.We provide world class facilities at surprisingly affordable prices.
We have currently 11 hotels in India in Delhi, Gurgaon, Bangalore, Rishikesh & Goa.We are coming up with 50 more hotels in various parts of India by 2020.

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