Front Office Associate

Monarch

0 Years

10000 - 15000 Monthly

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Posted: 08 Mar 25

Job Description

Need front office associate in group of hotels with good communication skills and computer knowledge. We will also provide food and shelter. First Preference will be given to hotel management candidates.

Overview:

We are looking for a Front Office Associate to join our group of hotels. The ideal candidate should have excellent communication skills, a customer-focused approach, and proficiency in computer operations. This role involves handling guest check-ins/check-outs, reservations, and providing exceptional hospitality services.

Key Responsibilities:

1. Guest Relations & Reception Duties:

Greet guests warmly and handle check-in and check-out procedures smoothly.
Provide information about hotel services, room availability, and local attractions.
Address guest inquiries, requests, and complaints professionally.

2. Reservation & Booking Management:

Handle room reservations via phone, email, and online booking platforms.
Update guest records and room status in the hotel management system.
Coordinate with housekeeping and other departments for smooth operations.

3. Billing & Payment Processing:

Manage guest payments, invoices, and billing queries.
Process transactions through cash, credit cards, and digital payment methods.
Maintain accurate financial records and reports.

4. Administrative & Computer Operations:

Maintain guest databases, reports, and booking schedules using hotel software.
Respond to emails, calls, and other correspondence professionally.
Ensure compliance with hotel policies, security protocols, and safety regulations.

More information about this Front Office Associate Job

Please go through the below FAQs to get all answers related to the given Front Office Associate job

What are the job requirements to apply for this Front Office Associate job position?
- Ans: A candidate must have a minimum of fresher as an Front Office Associate

What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: Diploma, B.Com, BA, BHM, 12th Pass (HSE)
What are the salary requirements for this job?
- Ans: The salary range is between 10000 and 15000 Monthly. The Salary will depend on the interview. This Front Office Associate is a Full Time in Pune.
What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
This Front Office Associate is a work from home job?
- Ans: No ,its not a Work from Home Job.
How many job vacancies are opening for the Front Office Associate position?
- Ans: There are immediate 1 job openings for Front Office Associate in our Organisation.