Front Office Executive Jobs in Delhi,Mumbai - Backpacker Panda Holidays Pvt. Ltd.

• We are looking forward to upsizing the team in Mumbai & Delhi and looking for a candidate to work with us in property management.
  
• Designation - Front Office Executive
  

Responsibilities -

Reception and Customer Service

• Conduct check-in and checkout procedures
• Interact with guests
• Provide local and regional information
• Respond to emails
• Assist with transportation requests
• Record and respond to guest concerns
• Maintain accurate reservation information
• Update bed allocation for online booking sites

Maintenance

• Maintain the hostel facilities in proper working order
• Respond to guest and staff feedback regarding broken or malfunctioning items
• Arrange and implement a preventative maintenance schedule
• Conduct routine site inspections to identify and resolve problems with the facilities

Entertainment, Atmosphere, Activities

• Create and follow a plan to maintain the desired atmosphere in the hostel
• Organize and execute activities and special events
• Record duties, expenses, challenges, successes and areas for improvement for each event for replication
• Engage guests directly

Requirements:

• Candidate should have excellent communication skills in English and Hindi. People speaking will be given the preference
• Should be ready to work in shifts
• Organizational skills, team player

We preferably need localities.

Location - Colaba, Mumbai

                 Paharganj, Delhi