Front Office Executive Jobs in Hyderabad - Brilliant seeker

About the Position:

• As a Front Office Executive, you will be the first point of contact for visitors as well as resident members. 
  
• You will contribute towards shaping their impression of 91s and own their first experience with us. 
  
• You will also drive day to day administrative responsibilities enabling our members to experience a seamless working environment, free of all maintenance issues.
  

Key Responsibilities:

• Welcome and greet visitors to the hub. Understand their need and direct them to the appropriate person
  
• Attend all calls to the hub, identify purpose and pass on messages as appropriate
  
• Owner of maintaining all office supplies like Stationery, Communication Devices etc.
  
• Receive and redirect all incoming correspondence, including couriers, vendor bills etc.
  

• Retrieve and Communicate invoice details every month
  
• Redirect/ Assign support tickets and track resolution through the relevant support teams
  
• Supervise Housekeeping and Security operations along with the Facility Manager
  
• Help members with meeting room bookings, plan changes, basic internet and printer troubleshooting etc.
  

Skills & Behavior Required:

In order to be an ideal fit to this position, you should be:

• Obsessed with customer experience and creating a WOW experience for our members
• A very strong communicator
• Extremely approachable. Be the person everyone wants to interact with/ go to for solutions.
• Organized and detail oriented along with a flair for coordination.
• Able to work on MS Office/ Google Suite

Years of Experience:

• 1+ years of experience required in a similar profile.
• Bonus points for experience in the hospitality sector.

Education:

• Diploma required
• Graduation/ Certification in Front Office Management preferred.
• Qualification : Graduate  
  
• Working Days : 6 Days a Week (10:00 AM to 7:00 PM)
  
• Job Nature : Full Time
  
• Location : Hyderabad
  
• Experience : 1 – 6 Years
  
• Function : Administrative
  
• Vacancy : 3