Front Office Executive Jobs Opening in ECMAS at Gachibowli, Hyderabad
Job Description
Job Overview
We are seeking a professional and customer-oriented Front Office Executive to manage the reception area and ensure smooth front-desk operations. As the first point of contact for visitors, clients, and stakeholders, you will play a vital role in creating a positive impression of the organization.
The ideal candidate should possess excellent communication skills, a pleasing personality, and the ability to multitask efficiently. This role requires maintaining an organized, welcoming environment while handling various administrative and clerical duties to support overall office operations.
Key Responsibilities
1. Reception & Visitor Management
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Greet and welcome all visitors, clients, and guests with warmth, professionalism, and courtesy.
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Maintain a clean, tidy, and inviting reception area that reflects the organization’s image.
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Record visitor details in the visitor management system or logbook.
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Guide guests to appropriate departments, meeting rooms, or personnel.
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Ensure visitors are attended to promptly and comfortably.
2. Handling Inquiries & Communication
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Answer and manage incoming calls professionally, directing them to the right departments or individuals.
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Respond to general inquiries via phone, email, and in-person interactions.
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Provide accurate information about the organization’s services, policies, and procedures.
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Handle visitor complaints politely and diplomatically, escalating sensitive issues to the relevant authorities when necessary.
3. Mail & Courier Management
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Manage all incoming and outgoing mail, packages, and courier services.
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Sort and distribute mail to relevant departments on time.
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Keep records of courier receipts, delivery confirmations, and pending packages.
4. Front Desk Administration
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Maintain a daily attendance sheet and monitor guest logs where applicable.
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Schedule and manage appointments, meetings, and conference room bookings.
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Keep the reception area equipped with necessary supplies like brochures, forms, and stationery.
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Update and maintain visitor passes, ID cards, and access permissions as per company protocols.
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Assist in organizing office events, seminars, and client meetings when required.
5. Coordination & Support
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Work closely with internal departments such as HR, Administration, and Facility Management.
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Coordinate with housekeeping staff to ensure the front office and reception area remain presentable at all times.
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Assist the HR/Admin team in onboarding new employees by providing access passes and guiding them through initial processes.
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Support management in handling confidential information and maintaining privacy.
Required Skills & Competencies
Technical Skills
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Proficiency in MS Office Suite (Word, Excel, Outlook, PowerPoint).
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Knowledge of telephone systems, visitor management software, and email etiquette.
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Familiarity with basic front-office tools like printers, scanners, and intercom systems.
Soft Skills
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Excellent communication skills in English and local languages.
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Professional appearance and a pleasant personality.
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Strong customer service orientation and interpersonal skills.
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Ability to handle complaints calmly and resolve issues effectively.
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Time management and multitasking abilities in a fast-paced environment.
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Attention to detail and organizational skills to manage day-to-day tasks efficiently.
More information about this Front Office Executive Job
Please go through the below FAQs to get all answers related to the given Front Office Executive job
- What are the job requirements to apply for this Front Office Executive job position?
- Ans: A candidate must have a minimum of 0 to 2 year experience as an Front Office Executive
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: B.Arch, Diploma, B.Com, BA, BE/B.Tech, BSc
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Front Office Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Front Office Executive position?
- Ans: There are immediate 1 job openings for Front Office Executive in our Organisation.
Job Particulars
About Company
Hyderabad 
0.6 to 2 Years 
Salary not disclosed 
Diploma(Food / Bakery/ Food & Beverage /, Front Office)
Hyderabad
Freshers
Salary not disclosed
B.Com
Hyderabad
0.6 to 1 Years
Salary not disclosed
12th Pass (HSE)
Hyderabad
Freshers
Salary not disclosed
Any Graduate
Hyderabad
Freshers
Salary not disclosed
Any Graduate 
