Front Office Executive Jobs Opening in Labonel Fine Baking India Pvt LTD at Banjara Hills, Gachibowli, Jubilee Hills, Bangalore, Hyderabad
Job Description
Job Title: Front Office Executive
Job Overview:
We are searching for a dynamic and customer-focused Front Office Executive to be the face of our bakery and ensure exceptional service to our customers. As the Front Office Executive, you will be responsible for greeting customers, managing inquiries, processing orders, and providing administrative support to ensure smooth operations at the bakery's front desk. Your professionalism, interpersonal skills, and organisational abilities will play a key role in creating a positive first impression and fostering customer satisfaction.
Responsibilities:
· Welcome and greet customers in a friendly and courteous manner as they enter the bakery, providing a warm and inviting atmosphere.
· Assist customers with inquiries, product information, and menu selections, offering recommendations and answering questions to enhance their shopping experience.
· Manage incoming calls, emails, and online inquiries, responding promptly and efficiently to customer queries and special requests.
· Process customer orders accurately and efficiently using POS (Point of Sale) systems, ensuring proper recording of transactions, payments, and receipts.
· Coordinate with bakery staff to fulfil customer orders, communicating special instructions, customisation requests, and delivery arrangements as needed.
· Maintain cleanliness and organisation at the front desk area, including display shelves, merchandise, and promotional materials, to uphold the bakery's visual standards.
· Handle customer complaints or issues with professionalism and empathy, resolving concerns promptly and escalating complex issues to management when necessary.
· Assist in managing inventory levels of retail items, including baked goods, packaged products, and merchandise, monitoring stock levels and restocking as needed.
· Coordinate with delivery drivers or courier services for order dispatch and tracking, ensuring timely and accurate delivery of customer purchases.
· Perform general administrative tasks, such as filing, data entry, and maintaining customer records, to support efficient front office operations.
Requirements:
· Previous experience in a customer service or front desk role, preferably in a bakery, café, retail, or hospitality environment.
· Excellent communication skills, both verbal and written, with the ability to interact professionally with customers, colleagues, and vendors.
· Strong customer service orientation, with a friendly attitude, patience, and the ability to handle diverse customer needs and personalities.
· Experience in computer applications, including POS systems, MS Office suite, and email correspondence, for order processing and administrative tasks.
· Ability to multitask and prioritise responsibilities in a fast-paced environment, maintaining calmness and attention to detail during peak periods.
· Positive attitude, reliability, and a willingness to work collaboratively as part of a team to achieve common goals and deliver exceptional service.
· Flexibility to work varied shifts, including weekends, evenings, and holidays, based on bakery operating hours.
· Basic math skills for cash handling, tendering change, and reconciling transactions accurately.
· Knowledge of food safety and hygiene practices is advantageous, with a commitment to upholding sanitation standards in the front office area.
· High school diploma or equivalent qualification required; additional certification or training in customer service or hospitality management is a plus.
More information about this Front Office Executive Job
Please go through the below FAQs to get all answers related to the given Front Office Executive job
- What are the job requirements to apply for this Front Office Executive job position?
- Ans: A candidate must have a minimum of fresher as an Front Office Executive
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: Diploma, B.Com, BA, 12th Pass (HSE)
- What are the salary requirements for this job?
- Ans: The salary range is between 16000 and 50000 Monthly. The Salary will depend on the interview. This Front Office Executive is a Full Time in Bangalore, Hyderabad.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Front Office Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Front Office Executive position?
- Ans: There are immediate 1 job openings for Front Office Executive in our Organisation.
Job Particulars
About Company
Surat, Bangalore, Mangalore 
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B.Com, BA
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Diploma, B.Com, BA, 12th Pass (HSE)
Bangalore, Mumbai, Kolkata
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Diploma, B.Com, BA, 12th Pass (HSE)
Bangalore
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Diploma, 12th Pass (HSE), Other Course
Bangalore
Freshers
Salary not disclosed
12th Pass (HSE)
Bangalore
Freshers
Salary not disclosed
Diploma, B.Com, BA, 12th Pass (HSE)
Hyderabad
Freshers
Salary not disclosed
Diploma, BA, 12th Pass (HSE)
Hyderabad
Freshers
Salary not disclosed
Diploma, B.Com, BA, 12th Pass (HSE)
Hyderabad
Freshers
Salary not disclosed
10th Pass (SSC), 12th Pass (HSE)
Hyderabad
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Any Graduate
Bangalore
Freshers
Salary not disclosed
M.Com, BBA/BBM, MBA/PGDM(Business Analytics, Digital Business, Digital Marketing, Human Resource Management and Business Analytics)
Bangalore
Freshers
Salary not disclosed
Any Graduate
Bangalore
Freshers
Salary not disclosed
10th Pass (SSC) 
