Front Office Executive Jobs Opening in MicroWorld Software Services Pvt Ltd at Andheri East, Mumbai
Job Description
Front Office Executive
Experience: Fresher
Location: Andheri East, Mumbai
Responsibilities:
· Provide first level contact and convey resolutions to customer issues
· Properly escalate unresolved queries to the next level of support
· Track, route and redirect problems to correct resources
· Update customer data and produce activity reports
· Walk customers through problem solving process
· Follow up with customers, provide feedback and see problems through to resolution
· Utilize excellent customer service skills and exceed customers’ expectations
· Ensure proper recording, documentation and closure
· Recommended procedure modifications or improvements
· Preserve and grow your knowledge of procedures, products and services
Requirements and skills:
· Graduation is Must
· Proficiency in English and Hindi
· Strong client-facing and communication skills
· Multi-tasking skills
· Customer service orientation
Job Types: Full-time, Regular / Permanent, Fresher
More information about this Front Office Executive Job
Please go through the below FAQs to get all answers related to the given Front Office Executive job
- What are the job requirements to apply for this Front Office Executive job position?
- Ans: A candidate must have a minimum of fresher as an Front Office Executive
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: B.Com, BA, M.Com
- What are the salary requirements for this job?
- Ans: The salary range is between 12000 and 15000 Monthly. The Salary will depend on the interview. This Front Office Executive is a Full Time in Mumbai.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Front Office Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Front Office Executive position?
- Ans: There are immediate 1 job openings for Front Office Executive in our Organisation.
Job Particulars
About Company
We are an elite group
working towards making a significant difference in the global cyber-security
industry. We also happen to work closely with many well-respected &
renowned organizations globally, which helps us make our solutions one of the
best that this industry could offer.