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Front Office Executive Jobs Opening in Neuropolis pvt ltd at Kolkata-Others, Kolkata

Front Office Executive

Neuropolis pvt ltd
experience-icon 0 Years
salary-icon Not disclosed
qualification-icon BA
Apply Now

Posted: 10 Jul 24

Job Description

Role and responsibilities

  • Greet patients, collect necessary information (such as insurance details and personal information), and manage the check-in process. Schedule appointments and manage appointment calendars.
  • Ensure patient records are accurate and up-to-date. Handle patient forms, consent documents, and medical history updates.
  • Manage incoming calls and emails. Provide information to patients regarding appointments, clinic policies, services offered, and general inquiries. Route calls to appropriate staff or departments.
  • Verify patient insurance coverage, collect co-payments or payments, and explain billing processes. Assist patients with insurance-related inquiries and provide basic billing support.
  • Assist patients with inquiries, requests, and concerns. Provide information on clinic procedures, services, and directions. Ensure patients are comfortable while waiting and manage patient flow.
  • Schedule follow-up appointments and send appointment reminders to patients via phone, email, or text message. Coordinate with medical staff to ensure appointment availability and smooth scheduling.
  • Maintain organized electronic and paper medical records. Ensure records are filed correctly and accessible when needed. Retrieve and update records as requested by medical staff.
  • Assist with administrative tasks such as filing, faxing, scanning, and photocopying documents. Help maintain a clean and organized reception area.
  • Handle emergency situations calmly and efficiently. Coordinate emergency responses with medical staff and direct patients accordingly.
  • Manage multiple tasks simultaneously, such as handling patient inquiries while managing appointments and administrative duties. Prioritize tasks based on urgency and importance.

More information about this Front Office Executive Job

Please go through the below FAQs to get all answers related to the given Front Office Executive job

  1. What are the job requirements to apply for this Front Office Executive job position?
    • Ans: A candidate must have a minimum of fresher as an Front Office Executive

  2. What is the qualification for this job?
    • Ans: The candidate can be a Graduate from any of the following: BA

  3. What is the hiring Process of this job?
    • Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.

  4. This Front Office Executive is a work from home job?
    • Ans: No ,its not a Work from Home Job.

  5. How many job vacancies are opening for the Front Office Executive position?
    • Ans: There are immediate 1 job openings for Front Office Executive in our Organisation.

Job Particulars

Education BA
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id2482028
Job Category Office Assistant
Locality Address Kolkata-Others
Country India

About Company

Neuropolis pvt ltd
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