Front Office Female Staff Jobs Opening in Chennai home appliances service centres at Bharathiyar Road, Ganapathy, Coimbatore
Front Office Female Staff
Job Description
Job Overview:
A Front Office Female Staff is responsible for managing the reception area, greeting visitors, answering phone calls, and performing various administrative tasks to ensure smooth daily operations. The role is customer-facing, with a focus on delivering excellent service, professionalism, and ensuring a welcoming environment for visitors, clients, and employees. Front Office Staff are key to creating a positive first impression of the company and assisting with other office-related tasks.
Key Responsibilities:
1. Reception and Greeting:
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Greet and welcome all visitors, clients, and employees in a courteous, professional, and friendly manner.
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Assist visitors with signing in, issuing visitor badges, and notifying the relevant person of their arrival.
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Direct visitors to the appropriate departments or individuals within the organization.
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Provide information and answer questions from clients, customers, or visitors about company services or directions within the office.
2. Answering and Directing Calls:
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Answer incoming phone calls promptly and professionally.
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Screen and forward calls to appropriate departments or individuals.
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Take and relay messages accurately when necessary.
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Ensure that phone systems and communication tools are functioning well at all times.
3. Administrative Support:
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Perform clerical tasks, including filing, photocopying, scanning, and organizing office documents.
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Manage office supplies and ensure that stocks are maintained by placing orders when necessary.
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Assist with data entry and maintaining accurate records.
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Assist in preparing reports, correspondence, and presentations for meetings or other business needs.
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Help with travel arrangements, meeting scheduling, and event organization when required.
4. Customer Service:
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Handle customer inquiries, complaints, and concerns with professionalism and empathy.
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Provide timely resolutions or escalate matters to appropriate staff members when required.
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Maintain a high standard of service by attending to clients' needs and addressing issues swiftly.
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Promote positive customer experiences by being courteous, respectful, and helpful.
5. Office and Facility Management:
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Ensure the front office area, including the reception desk, lobby, and waiting area, is always clean, organized, and presentable.
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Monitor and maintain the overall cleanliness of office facilities and coordinate with cleaning staff.
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Ensure security procedures are followed, including verifying visitor IDs and ensuring that all access is properly managed.
6. Coordination and Scheduling:
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Organize and manage meeting room schedules, ensuring rooms are set up with the necessary equipment and supplies.
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Coordinate appointments for executives and senior staff, keeping track of schedules and making adjustments as needed.
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Arrange transportation for staff or visitors, including taxis, car services, or company vehicles.
7. Mail and Package Handling:
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Receive and manage incoming mail and packages, ensuring that they are delivered to the right person or department in a timely manner.
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Send out mail or packages as required by the office or management team.
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Maintain accurate records of deliveries and receipts.
8. Handling Office Communication:
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Manage office communication channels, including internal messages, emails, and phone calls.
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Ensure that communication flows smoothly across departments and that all messages are relayed effectively and accurately.
More information about this Front Office Female Staff Job
Please go through the below FAQs to get all answers related to the given Front Office Female Staff job
- What are the job requirements to apply for this Front Office Female Staff job position?
- Ans: A candidate must have a minimum of fresher as an Front Office Female Staff
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: BA
- What are the salary requirements for this job?
- Ans: The salary range is between 9000 and 12000 Monthly. The Salary will depend on the interview. This Front Office Female Staff is a Full Time in Coimbatore.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Front Office Female Staff is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Front Office Female Staff position?
- Ans: There are immediate 1 job openings for Front Office Female Staff in our Organisation.
Job Particulars
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