Front Office Receptionist

Gihe

0 Years

8000 - 10000 Monthly

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Posted: 17 May 25

Job Description

Job Summary:

The Front Office Receptionist at an education center plays a crucial role in the day-to-day functioning of the institution by being the first point of contact for students, parents, visitors, and staff. This role involves managing front desk activities such as greeting guests, answering inquiries, handling phone calls, maintaining records, and supporting administrative staff.

The ideal candidate must have a pleasant personality, strong communication skills, and the ability to multitask efficiently. They serve as the face and voice of the center, helping to create a welcoming and professional atmosphere for everyone who enters.

Key Responsibilities:

1. Visitor Management:

Greet students, parents, visitors, and vendors in a friendly and professional manner.
Guide walk-in inquiries to the appropriate staff or department.
Maintain a visitor register and issue visitor badges (if applicable).

2. Telephone and Communication Handling:

Answer incoming calls, respond to basic inquiries, and transfer calls to relevant departments.
Make outbound calls to parents or students as required for follow-ups or confirmations.
Take accurate messages and deliver them promptly to the concerned person.

3. Student Inquiry and Admission Support:

Provide initial information about courses, admission procedures, fee structure, and timings.
Hand over brochures, admission forms, or other marketing material to potential students.
Coordinate with the counselling or admissions team to schedule appointments.

4. Front Desk Administration:

Maintain cleanliness and organization of the reception and front office area.
Handle incoming and outgoing mail or courier packages.
Monitor the use of office supplies and notify the admin department when replenishment is needed.

5. Data Entry and Record-Keeping:

Maintain up-to-date records of student inquiries, walk-ins, and daily attendance (if assigned).
Assist with filing, documentation, and data entry related to student registration and correspondence.
Prepare reports or summaries for management as requested.

6. Fee and Payment Assistance (If Applicable):

Guide students/parents on where and how to make payments.
Issue receipts or direct them to the accounts department.
Maintain a record of payment queries or follow-up reminders (if part of job scope).

7. Coordination and Internal Support:

Assist teaching or administrative staff with scheduling classrooms, appointments, or events.
Inform staff of any changes in student schedules or upcoming meetings.
Help organize and coordinate meetings, seminars, and other events at the center.

More information about this Front Office Receptionist Job

Please go through the below FAQs to get all answers related to the given Front Office Receptionist job

What are the job requirements to apply for this Front Office Receptionist job position?
- Ans: A candidate must have a minimum of fresher as an Front Office Receptionist

What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: Diploma, B.Com, BA, BBA/BBM, 12th Pass (HSE)
What are the salary requirements for this job?
- Ans: The salary range is between 8000 and 10000 Monthly. The Salary will depend on the interview. This Front Office Receptionist is a Full Time in Delhi.
What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
This Front Office Receptionist is a work from home job?
- Ans: No ,its not a Work from Home Job.
How many job vacancies are opening for the Front Office Receptionist position?
- Ans: There are immediate 1 job openings for Front Office Receptionist in our Organisation.