Front Office Telephone Operator Jobs Opening in Modern properties at Bannerghatta Road, Bangalore
Front Office Telephone Operator
Job Description
Job Summary
We are seeking a well-spoken and presentable Front Office Telephone Operator to manage our phone lines, assist visitors, and support front office administrative activities. As the first point of contact for callers and guests, you will play a key role in ensuring smooth communication, a professional environment, and positive first impressions.
This role requires excellent communication skills, a pleasant personality, and basic computer proficiency. It is suited for freshers or junior candidates looking to start a career in hospitality, customer service, or office management.
Key Responsibilities
1. Telephone Handling
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Answer incoming calls promptly and professionally using standard telephone etiquette.
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Direct calls to the appropriate person, department, or extension based on the nature of the inquiry.
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Handle general inquiries and provide accurate information about the company, services, or departments.
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Take messages clearly and relay them to the concerned person or department.
2. Front Office / Reception Support
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Greet and welcome guests or visitors with a friendly attitude.
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Maintain a clean and organized reception area.
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Ensure visitors sign in and follow security or access protocols as needed.
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Issue visitor passes or badges and notify internal staff of arrivals.
3. Call and Visitor Log Maintenance
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Maintain a daily log of incoming and outgoing calls.
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Keep a visitor register and update entries regularly for records and safety.
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Assist in managing the appointment and meeting room schedules.
4. Administrative Assistance
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Coordinate courier pickups and deliveries.
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Receive and distribute documents, parcels, or letters to the appropriate staff.
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Help in scheduling meetings and notifying team members.
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Provide basic clerical support like photocopying, scanning, or filing documents.
5. Communication Coordination
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Inform team members of missed calls or messages via phone, email, or message apps.
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Assist in sending company-wide notices, circulars, or announcements.
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Keep updated contact lists and directories for internal use.
Required Skills
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Excellent Telephone Etiquette: Clear and pleasant voice, polite and professional tone.
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Communication Skills: Ability to speak fluently in English, Hindi, and/or regional language.
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Interpersonal Skills: Courteous, helpful, and approachable with staff and visitors.
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Basic Computer Knowledge: MS Word, Excel, email handling, typing skills.
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Multitasking: Capable of managing calls, walk-in guests, and small admin tasks simultaneously.
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Presentation: Neat appearance, formal dressing, and a professional demeanor.
More information about this Front Office Telephone Operator Job
Please go through the below FAQs to get all answers related to the given Front Office Telephone Operator job
- What are the job requirements to apply for this Front Office Telephone Operator job position?
- Ans: A candidate must have a minimum of fresher as an Front Office Telephone Operator
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: 12th Pass (HSE)
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Front Office Telephone Operator is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Front Office Telephone Operator position?
- Ans: There are immediate 1 job openings for Front Office Telephone Operator in our Organisation.
Job Particulars
About Company
Bangalore 
Freshers 
Salary not disclosed 
12th Pass (HSE)
Bangalore
Freshers
Salary not disclosed
B.Com, BA, Other Graduate(Other Graduate)
Bangalore
0 to 1 Years
Salary not disclosed
Diploma, 10th Pass (SSC) 
