Gold Appraiser & CCE Jobs in Across India - India Infoline Limited
Gold Appraiser CCE
India Infoline Limited
0 to 5 Years 
175000 - 300000 Yearly 
Expired
Posted: 05 Mar 20
Job Description
Job Description:-
We are hiring Gold Appraisers & Customer Care Executives for our current gold loan branches at as well as our new gold loan branch locations.
Gold Appraiser :-
1) To ensure 100% right valuation - capturing right cartage, proper stone deduction etc.
2) Adhering to high ethical standards and comply with all the laid down processes/policies - KYC adherence, maintaining all-important registers etc.
3) To provide high-quality customer service, prompt resolution of queries pre & post loan disbursal.
4) Supporting branch staff in business development activities & helping to achieve branch targets.
Customer Care Executive :-
1)Participate in field-marketing activities to improve the brand visibility of IIFL_Gold Loan branch in the
2)proper catchment areas.
3)Sales & marketing activities on daily basis for generating the business
4)New KYC generation (New CUID) & customer service of a GL Branch.
5)Attend customer queries about IIFL gold loan & its various schemes.
6)Provide after sales service to existing customers and obtain references from them to increasecustomer base.
7)Verify customers KYC & complete online registration. Call customer as per CRM lead (Winback, Customer Referral & Leaders app fresh leads)
8)Generate leads by Marketing activities (Cold) and reference calling.
9)Call customers for interest collection.
10)Ensure proper customer relation for renewal & reference.
11)Handle front desk activity & maintain data on CRM . Drive cross-selling of other financial instruments of IIFL.
Interested candidates can directly walk In on above mentioned address
We are hiring Gold Appraisers & Customer Care Executives for our current gold loan branches at as well as our new gold loan branch locations.
Gold Appraiser :-
1) To ensure 100% right valuation - capturing right cartage, proper stone deduction etc.
2) Adhering to high ethical standards and comply with all the laid down processes/policies - KYC adherence, maintaining all-important registers etc.
3) To provide high-quality customer service, prompt resolution of queries pre & post loan disbursal.
4) Supporting branch staff in business development activities & helping to achieve branch targets.
Customer Care Executive :-
1)Participate in field-marketing activities to improve the brand visibility of IIFL_Gold Loan branch in the
2)proper catchment areas.
3)Sales & marketing activities on daily basis for generating the business
4)New KYC generation (New CUID) & customer service of a GL Branch.
5)Attend customer queries about IIFL gold loan & its various schemes.
6)Provide after sales service to existing customers and obtain references from them to increasecustomer base.
7)Verify customers KYC & complete online registration. Call customer as per CRM lead (Winback, Customer Referral & Leaders app fresh leads)
8)Generate leads by Marketing activities (Cold) and reference calling.
9)Call customers for interest collection.
10)Ensure proper customer relation for renewal & reference.
11)Handle front desk activity & maintain data on CRM . Drive cross-selling of other financial instruments of IIFL.
Interested candidates can directly walk In on above mentioned address
Perks and Benefits
IncentivesEducation
Any Graduate in Any Specialization
Any Postgraduate in Any Specialization, Post Graduation Not Required
Doctorate Not Required, Any Doctorate in Any Specialization
Job Particulars
Role others
Education Other Course
Who can apply Freshers and Experienced (0 to 5 Years )
Hiring Process Walk - In
Employment TypeFull Time
Job Id880867
Job Category Others
Locality Address
State Anywhere in India
Country India
About Company
India Infoline Limited
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