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Responsibilities and Duties
i.Commercial Role of Ground Staff Includes:
1.To Provide all necessary information to passengers and make their journey easier and comfortable.
2.Welcome Passengers and Handling help desk counter.
3.Carry out check-in, boarding and disembarkation procedures.
4.Promote and sell airline products.
ii.Technical Role of Ground Staff Includes:
1.Coordinating and managing staff around the aircraft during its stopover.
2.Draft and hand over the necessary documents for the flight to the aircraft captain.
3.Preparation of the flight plan, fuel, weather condition and other important information.
4.Management of take-off slots with air traffic organizations.
5.Management of the airline network and fleet.
Qualifications and Skills
Job Summary
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