
Guest Experience Leader
McDonalds
Expired
Posted: 06 May 19
Job Description
Behaviors
- Shows a high level of enthusiasm and is comfortable talking to guests in all situations
- Initiates conversations naturally and reacts appropriately to guest cues
- Seeks to rectify guest issues by doing whatever it takes (within reason) to resolve the problem and improve the guest experience
- Demonstrates poise while engaging with guests or handling concerns, shows strong initiative and can troubleshoot effectively
- Looks for opportunities to connect with guests throughout the restaurant to create a warm and welcoming dining experience and seeks to rectify guest issues by doing whatever it takes (within reason) to resolve the problem/improve the guest experience
- Informed about product range, nutritional values, and key aspects of McDonald’s culture, and can capably answer guests’ service or food-related questions
- Role models hospitality behavior and coaches/encourages other crew to help create the ideal guest experience
Job Particulars
Role others
Education Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id613539
Job Category Diploma , BSc/BCA/BBM , Analyst / Analytics , Logistics / Transportation
Locality Address
State Gujarat
Country India
About Company
McDonald's Surat.Classic, long-running fast-food chain known for its burgers, fries & shakes
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