Guest Relation Coordinator Jobs in Kolkata - Creazione foundaction
Guest Relation Coordinator
Job Description
Fresher and experience both can apply for this job
A Guest Relation Officer, also known as a Guest Relation Coordinator or Guest
Relation Specialist is a customer service-oriented employee who essentially
greets hotel guests. From escorting guests to rooms to assisting in arranging
reservations, Guest Relation Officers ensure a pleasant and satisfying stay at
a hotel.
||**greetings from creazione foundation**||
No charges applicable
we are not a consultancy
Job Location: Any were in Kolkata.
Min Qualification: 12 passed(fresher & experienced can apply for this job
only)
Age: 18-28 (Male &female both can apply).
• Respond to any questions, needs and desires of guests, and follow up with
guests to ensure their requests have been met to their satisfaction
• Respond to guests needs and anticipate their unstated ones
• Expect and react promptly to guests’ requirements and inquires
• Actively listen and resolve guests’ complaints
• Coordinate and manage communication between guests and staff
• Promote all amenities, conveniences and programs offered
• Direct, coach and manage guest relations team to ensure all standards and
operating procedures are adhered to
• Benefit: ESI&PF
• Salary: 10000/15000 per month.